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Community Engagement Coordinator

Zambia, Lusaka Employment contract 372000.00 - 465000.00 ZMK / Year · Job Posted July 08, 2026
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Job Description

The Community Engagement Coordinator will serve as a critical interface between IFAW and communities living in and around the Lukusuzi and Luambe National Parks in Zambia’s Eastern Province. This role is central to advancing IFAW’s commitment to human-wildlife coexistence by ensuring that communities are not only engaged but also empowered as co-stewards of the ecosystems that surround them. Reporting to the Field Operations Manager, the Coordinator will play a leading role in building trust, facilitating dialogue, and delivering practical, locally relevant solutions that align conservation with community wellbeing. This position sits at the frontline of IFAW’s Room to Roam initiative, which envisions a connected and thriving future for wildlife across East and Southern Africa. Within this framework, the Community Engagement Coordinator will support the implementation of coexistence strategies that are responsive to the needs and aspirations of local communities, particularly in areas affected by frequent human-wildlife conflict. The role requires not just technical capacity, but also political and cultural sensitivity, relationship-building acumen, and a deep commitment to equity and inclusion. The Coordinator will work closely with local leadership structures, including traditional authorities, Community Resource Boards, and district government, as well as with key national stakeholders such as the Department of National Parks and Wildlife (DNPW). Together with these partners, the Community Engagement Coordinator will promote conservation-compatible livelihoods, support social safeguards, and strengthen the role of communities, especially women and youth, as vital actors in securing long-term conservation success.

Job Responsibility

  • Coordinate the implementation and periodic review of IFAW's community engagement approach in Eastern Province
  • Act as IFAW's day-to-day focal point on community engagement in Eastern Province
  • Coordinate day-to-day engagement with communities, traditional leaders, CRBs, and DNPW to design and deliver effective coexistence activities
  • Build and maintain relationships with district-level leaders and councils
  • Coordinate IFAW's contribution to land use planning processes at community and district level
  • Coordinate the Primary Response Teams (PRTs including tracking of patrols, reactive deployments, awareness meetings, and inventory management)
  • Identify community needs, risks, and priorities to inform the design and implementation of sustainable, wildlife-compatible livelihoods
  • Deliver and oversee community awareness and environmental education programs
  • Coordinate the implementation of active coexistence measures and monitor their effectiveness
  • Use EarthRanger and participatory tools to document human-wildlife conflict incidents and monitor trends
  • Contribute to the development of project funding proposals and support the integration of social safeguards
  • Coordinate participatory assessments, data collection, and analysis
  • Ensure community engagement initiatives comply with IFAW's social safeguard standards
  • Work with M&E and program staff to apply context-specific indicators and track project impacts
  • Capture lessons learned, success stories, and challenges from field engagement
  • Prepare regular reports, briefing notes, and case studies for internal and external audiences
  • Support communications and visibility efforts

Requirements

  • Minimum 5 years’ progressively responsible experience in community engagement, rural development, or natural resource management
  • Proven ability to build trust and work effectively with communities, traditional authorities, and government agencies
  • Experience in working with DNPW, conservation/development NGOs, CRBs, the private sector and cross-border conservation initiatives
  • Demonstrated experience facilitating participatory planning and implementation processes
  • Previous experience in social safeguards, FPIC processes, or inclusive program design
  • Experience engaging in district- and community-level land use planning processes, with a proven ability to integrate conservation, livelihood, and infrastructure considerations into balanced development plans
  • Strong communication skills in English and relevant local languages (Chewa, Nyanja, Tumbuka)
  • Solid writing and reporting skills
  • Commitment to conservation, animal welfare, and equitable community partnerships

Nice to have

  • Familiarity with digital tools for field data collection and mapping (e.g., EarthRanger, KoboToolbox)
  • Practical knowledge of small enterprise development and climate-smart agriculture

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