Community Energy Advice Officer

• Community Engagement and Advice - support the development and delivery of community‑based engagement activities and events
• Stakeholder and Project Support - assist with coordination across internal teams, external partners and community‑based initiatives
• Programme Delivery - support delivery of work aimed at increasing uptake of energy‑efficiency and renewable measures and support behaviour‑change initiatives that help residents reduce energy use and carbon emissions
• Public Engagement and Partnerships - support consultations with residents, community groups, local organisations and partners, working collaboratively to ensure a joined‑up approach
• Strategic and Service Contribution - assist with preparing updates and reports for senior management and stakeholders
• Support place‑based community engagement work and the delivery of energy efficiency and carbon saving measures, helping to identify priority areas, develop local engagement plans and triage residents for advice and scheme eligibility

• Experience of delivering energy advice, outreach or community engagement, working with diverse and hard‑to‑reach communities
• Ability to work independently, take initiative and take accountability
• Strong interpersonal skills with confidence in delivering advice and supporting residents
• Understanding of energy efficiency, domestic retrofit principles, and whole‑house approaches
• Empathy and ability to support individuals in vulnerable circumstances
• Educated to A Level/BTEC standard or demonstrating equivalent level of work experience
• A Basic DBS check will be undertaken for this role
• You will need a valid driving licence and access to a vehicle

Some training related to energy efficiency/retrofitting

• Generous leave entitlement (26 days a year, rising to 31 days after 5 years)
• Competitive Local Government Pension Scheme
• Wellbeing Support and Employee Assistance Programs
• Private Health Care Options
• Electric Vehicle Salary Sacrifice Scheme
• Paid volunteering days
• Flexible and hybrid working arrangements (Business needs permitting)
• Great learning and development opportunities