Community Coordinator

• Annual and on-going charity account management
• Liaison with store or retailer personnel to ensure positive charity experience and issue resolution
• Strong skills in relationship management and networking for programme development
• Compliance and safety of charity food use
• Community engagement
• Operational support and data reporting for performance improvement
• Provide pro-active leadership and support in ensuring the delivery of all functional demands
• Ensure the functional processes and procedures are appropriately controlled
• Create and maintain an innovative environment that encourages colleague participation in raising standards of quality, team working and communication

• We can only employ applicants who currently have the right to work in the UK
• We require candidates to have legal use of a vehicle and possess a full UK drivers licence (with no more than 6 points) held for at least 1 year and be over the age of 21 for own insurance purposes
• As part of our safer recruitment policy, we do ask questions regarding unspent criminal records
• Background in account management, customer service, sales or the charity sector is preferred
• Experience in community engagement and/or partnership building
• Demonstrable experience of the ability to prioritise workload and deliver to tight timescales
• Strong IT skills and ability to manage large data sets
• Proficient in Microsoft office and experience with CRM software desired
• Full UK Drivers Licence mandatory and access to a vehicle (potential exceptions within London) with the ability to undertake required travel across the designated region

Experience with CRM software

• 28 days annual leave per annum (+ bank holidays) plus up to 2 days additional leave for length of service
• Enhanced Maternity and Paternity leave
• Birthday day off
• Access to discounts for a wide range of discounts on everyday spends
• Training and development opportunities
• Employee assistance programme including 24 Hour GP helpline
• Cycle to Work Scheme
• Opportunity for free meals whilst working at our depots
• After work activities such as Felix's softball team, running club and cycling club