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Community Coordinator

United Kingdom, Abderdeen Employment contract · Job Posted June 04, 2026
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Job Description

This is an exciting opportunity for a Community Coordinator to join the team at Rapport to play a key role in shaping a memorable workplace experience every single day. As the welcoming face of the business, you'll create warm, engaging first impressions for colleagues and visitors through thoughtful interactions, proactive communication, and exceptional service. Your presence will help set the tone for an environment where people feel supported, informed, and truly valued. As a Community Coordinator, you'll build trusted relationships at every touchpoint while showcasing the outstanding services available across the workplace. You'll take ownership of your area, anticipating needs before they arise and ensuring seamless, consistent service delivery. You'll also gather and respond to feedback, championing continuous improvement and helping to create a workplace experience that stands out for all the right reasons.

Job Responsibility

  • Build a sense of community and purpose by driving colleague engagement and creating an environment that attracts and retains high performing talent
  • Provide a memorable and exceptional workplace experience to all visitors and colleagues, delivering unexpected moments of inspired customer service
  • Lead the implementation of engagement campaigns by identifying local partners to engage with and promote awareness of the campaigns
  • Conduct daily site checklists and take ownership of H&S in your areas of responsibility, reporting, escalating, and making safe any dangerous conditions immediately
  • Prepare meeting rooms for our visitors and colleagues ensuring each room is clean and well maintained and in good working order, while liaising with other departments to ensure everything is in working order

Requirements

  • A proactive, can-do attitude with a drive to find smarter, more efficient ways of working
  • Excellent verbal and written communication skills, with the ability to engage professionally at all levels
  • Ideally possess at least 1-2 years of experience in a similar position within community management, events or hospitality
  • Strong interpersonal skills, approachable, engaging, and highly collaborative
  • Exceptionally organised, with great attention to detail and effective time-management
  • Confident using Microsoft Office applications, including Excel, Word, PowerPoint, Planner, Power Apps, and Outlook
  • A customer-focused mindset with a genuine passion for delivering outstanding hospitality

What we offer

  • Exclusive travel and grocery discounts
  • Life assurance
  • Cash rewards
  • Contributory pension scheme
  • Wellness programs
  • Employee Assistance Program
  • Digital GP services
  • Learning and development opportunities
  • WOW Awards for exceptional contributions
  • One paid day off annually to support a cause you’re passionate about

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