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The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry. The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives. The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK. Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.
Job Responsibility:
To focus on the growth and sustainability of the FareShare Go programme
through maximising relationships and adding value to create the best experience for the charity and store community in your designated area
Annual and on-going charity account management
Liaison with store or retailer personnel to ensure positive charity experience and issue resolution
Strong skills in relationship management and networking for programme development
Compliance and safety of charity food use
Community engagement
Operational support and data reporting for performance improvement
Provide pro-active leadership and support in ensuring the delivery of all functional demands
Ensure the functional processes and procedures are appropriately controlled
Create and maintain an innovative environment that encourages colleague participation in raising standards of quality, team working and communication
Requirements:
We can only employ applicants who currently have the right to work in the UK
We require candidates to have legal use of a vehicle and possess a full UK drivers licence (with no more than 6 points) held for at least 1 year and be over the age of 21 for own insurance purposes
As part of our safer recruitment policy, we do ask questions regarding unspent criminal records
Background in account management, customer service, sales or the charity sector is preferred
Experience in community engagement and/or partnership building
Demonstrable experience of the ability to prioritise workload and deliver to tight timescales
Strong IT skills and ability to manage large data sets
Proficient in Microsoft office and experience with CRM software desired
Full UK Drivers Licence mandatory and access to a vehicle (potential exceptions within London) with the ability to undertake required travel across the designated region
What we offer:
28 days annual leave per annum (+ bank holidays) plus up to 2 days additional leave for length of service
Enhanced Maternity and Paternity leave
Birthday day off
Access to discounts for a wide range of discounts on everyday spends
Training and development opportunities
Employee assistance programme including 24 Hour GP helpline
Cycle to Work Scheme
Opportunity for free meals whilst working at our depots
After work activities such as Felix's softball team, running club and cycling club