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The Felix Project Logo The Felix Project · Consulting

Community Coordinator - Lancashire and Cumbria

United Kingdom 25000.00 GBP / Year · Job Posted May 05, 2026

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Job Description

To focus on the growth and sustainability of the FareShare Go programme; through maximising relationships and adding value to create the best experience for the charity and store community in your designated area.

Job Responsibility

  • Annual and on-going charity account management
  • Liaison with store or retailer personnel to ensure positive charity experience and issue resolution
  • Strong skills in relationship management and networking for programme development
  • Compliance and safety of charity food use
  • Community engagement
  • Operational support and data reporting for performance improvement
  • Provide pro-active leadership and support in ensuring the delivery of all functional demands
  • Ensure the functional processes and procedures are appropriately controlled
  • Create and maintain an innovative environment that encourages colleague participation in raising standards of quality, team working and communication

Requirements

  • We can only employ applicants who currently have the right to work in the UK
  • We require candidates to have legal use of a vehicle and possess a full UK drivers licence (with no more than 6 points) held for at least 1 year and be over the age of 21 for own insurance purposes
  • Background in account management, customer service, sales or the charity sector is preferred
  • Experience in community engagement and/or partnership building
  • Demonstrable experience of the ability to prioritise workload and deliver to tight timescales
  • Strong IT skills and ability to manage large data sets
  • Proficient in Microsoft office and experience with CRM software desired
  • Full UK Drivers Licence mandatory and access to a vehicle (potential exceptions within London) with the ability to undertake required travel across the designated region

What we offer

  • 28 days annual leave per annum (+ bank holidays) plus up to 2 days additional leave for length of service
  • Enhanced Maternity and Paternity leave
  • Birthday day off
  • Access to discounts for a wide range of discounts on everyday spends
  • Training and development opportunities
  • Employee assistance programme including 24 Hour GP helpline
  • Cycle to Work Scheme
  • Opportunity for free meals whilst working at our depots
  • After work activities such as Felix’s softball team, running club and cycling club
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