Community Center Associate Job at Robert Half (Los Angeles)

New

Community Center Associate

The Community Center Associate will be based at one or more Medicare-focused com...

Location

United States , Monterey Park

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent experience
Minimum of one (1) year of customer service experience
At least one (1) year of marketing experience preferred
Experience in healthcare, nonprofit organizations, or senior-focused environments preferred
Event planning or coordination experience is a plus
Experience working with ethnically diverse populations
Active California Life and Health Insurance License required or ability to obtain within two (2) months of hire
Bilingual proficiency in Vietnamese, Mandarin, Cantonese, or Korean (business-level reading, writing, and speaking)
Strong customer service skills
experience serving senior populations is a plus

Job Responsibility

Provide exceptional customer service at assigned community center locations
Offer in-language support to members regarding benefits and access to care
Serve as a Medicare resource, providing in-language guidance to community members with questions about Medicare options
Schedule, plan, and coordinate health and wellness events held at community centers, including logistics and setup
Communicate and coordinate general building maintenance or repair needs with the appropriate facilities team
Maintain inventory of equipment, supplies, and promotional or marketing materials
Track and monitor visitor traffic and utilization of services
Conduct routine inspections to ensure equipment is functioning properly and meets quality standards
Manage use of center space for classes, activities, and trainings while ensuring cleanliness and safety
Collaborate with internal teams to identify and develop programs and activities that add value to the community

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Community Center Associate

The Community Center Associate will be based at one or more of Community Centers...

Location

United States , Los Angeles

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Must be bilingual in Korean
Provide excellent customer service
Provide in-language support for members regarding their benefits and accessing care
Act as a Medicare Advisor with in-language support
Schedule and coordinate health and wellness events
Communicate and coordinate general building repairs with Facilities Manager/Department
Maintain a proper inventory of equipment, supplies and promotional/marketing items
Track and monitor traffic flow and utilization of services
Perform routine inspections for quality assurance
Manage the use of space to host classes, activities and trainings

Job Responsibility

Provide customer service to members and seniors in the community
Represent the company in the community and develop and maintain the company’s reputation
Customer-facing with sales responsibilities
Deliver culturally-sensitive health care solutions to seniors

What we offer

Medical, vision, dental, and life and disability insurance
Eligible to enroll in company 401(k) plan

Fulltime

New

Field Sales Support Associate

The Sales Support Associate is responsible for positioning Healthfirst as a soci...

Location

United States

Salary:

68900.00 - 99620.00 USD / Year

Healthfirst

Expiration Date

Until further notice

Requirements

Must be able to travel 75% of the time
Experience in Sales (i.e. retails, product, etc.), Marketing and/or Community Outreach Programs
Existing Sales or Customer Service related experience dealing with direct to consumer and/or business to business interactions either over the phone or in-person
Experience speaking with multi-level audience that can include faith based leaders, elected officials, c-level executives, healthcare professionals, or hospital administrators, etc.
Experience managing multiple marketing events, including changing deadlines, from beginning to end
Experience working across socio-cultural and ethnic backgrounds and environments
Experience with basic Microsoft Excel functions to include sorting, filtering and maintaining spreadsheets
Experience with creating Microsoft Word documents and merging them with existing Excel spreadsheets to create email blasts, maintain event guest lists and document all tracking forms
Experience making modifications and updates to existing Power Point presentations
Must be available to work evenings and weekends (as needed)

Job Responsibility

Responsible for coordinating events, presentations and enrollment opportunities, as directed by the Sales Managers, in order to execute, plan, and coordinate resources so that they can ensure a successful event
Live Healthfirst’s mission, our members are our North Star and our mission is guided by their needs and preferences in ensuring a superior experience and access to the highest quality healthcare when and where they need it
Sales Support has the primary responsibility of connecting Healthfirst with community-based organizations, community health centers, NYCHA, community providers, faith-based organizations, community boards, and city agencies
Develop twenty (20) events and/or opportunities per months for the sales representatives which they support
Establish new relationships and maintain existing ones
Support the Sales and Marketing team to create educational and sales events within our target market
Work closely with Sales Managers to develop plans of action and understand the needs of the sales team
Responsible for meeting and exceeding growth and retention expectations
Prepare weekly and monthly events calendars, managed care reports, order supplies for events and submit monthly expense reports
Prepare weekly calendar of appointment and opportunities as required

What we offer

medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions

Fulltime

Associate Practice Manager

The purpose of an Associate Practice Manager at Oak Street Health is to lead and...

Location

United States , Glendale

Salary:

46988.00 - 102000.00 USD / Year

CVS Health

Expiration Date

October 31, 2026

Requirements

2 or more years of experience in a supervisory role
Ability to work flexible hours as needed, with occasional evenings
Proficient PC skills
US work authorization
Bachelor's or Master's Degree in a related field (strongly preferred)
5 or more years of experience in a supervisory role within a clinical setting (strongly preferred)
Where necessary, fluency in Spanish or other languages spoken by people in the communities we serve (strongly preferred)
Experience successfully driving teams towards achievement of metrics (strongly preferred)
Experience with Google Suite (preferred)

Job Responsibility

Lead and manage operations at a single primary care clinic location
Supervise clinical and non-clinical team members
Support operational initiatives
Drive team towards achieving patient satisfaction and clinical outcomes
Ensure the clinic is running smoothly and timely on a daily basis
Hire, train, supervise, coach, mentor and manage a multi-disciplinary team of 15+
Ensure the center is a Great Place to Work
Ensure clinic operations are running smoothly and safely daily
Provide service recovery as needed
Lead implementation of in-clinic operational initiatives

What we offer

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation programs
Weight management programs
Confidential counseling
Financial coaching
Paid time off
Flexible work schedules

Fulltime

Associate Practice Manager

The purpose of an Associate Practice Manager at Oak Street Health is to lead and...

Location

United States , Homestead

Salary:

46988.00 - 102000.00 USD / Year

CVS Health

Expiration Date

January 26, 2026

Requirements

2 or more years of experience in a supervisory role
Ability to work flexible hours as needed, with occasional evenings
Proficient PC skills
US work authorization

Job Responsibility

Staff Management and Development
Hire, train, supervise, coach, mentor and manage a multi-disciplinary team of 15+
Ensure the center is a Great Place to Work and our teams are engaged and thriving
build a culture of engagement and demonstrate the Values and Service Behaviors at all times
Clinic Operations
Ensure clinic operations are running smoothly and safely on a daily basis, including ensuring there is adequate staffing each day, arranging coverage for any call-offs or scheduled PTO and ensuring that all Standard Operating Procedures are followed
Ensure that we are providing an Unmatched Patient Experience and provide service recovery as needed
Drive results for patients in Oak Street Health's care model by ensuring that standard meetings, huddles and best practices for preventive care are being followed
Support the clinical and service team in achieving a variety of patient experience, clinical outcomes and team member experience metrics
Lead the implementation of in-clinic operational initiatives, including training the team on new initiatives and workflows

What we offer

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Fulltime

211 Housing Plus Navigator

211 Missouri and Southwest Illinois is a 24-hour comprehensive information and r...

Location

United States , St. Louis

Salary:

Not provided

United Way

Expiration Date

Until further notice

Requirements

Associates degree or 2-3 years equivalent experience in homeless services or social services (preferred experience in homeless services)
Advanced customer service and problem-solving skills
Must have good to excellent verbal skills
empathetic listening skills
Ability to work under pressure and in a call center environment
High level of attention to detail and high level of accuracy
Ability to successfully assess a situation and make recommendations based on various factors
Must be able to handle difficult situations with mature attitude, judgment, poise, tact and diplomacy
Must be able to accurately type 45 wpm
Proficient in Microsoft Office applications and be able to utilize multiple computer-based systems

Job Responsibility

Respond to calls to the Helpline, completing intake and assessment on each case
Refer those in immediate need of shelter to appropriate city or county facilities
Professionally and sensitively perform intake and assessment, gathering demographic and situational information and entering data accurately into the identified HMIS database and using other tools to determine bed availability when needed
Screen clients for program eligibility to inhouse programs, complete referral forms thoroughly and accurately
properly code referrals made for callers
forward referrals to prevention housing counselors the same day that they are generated
Make referrals to other community resources as appropriate
As assigned, take a bed count at city and county funded shelters three times daily
Adhere to residency requirements when making referrals to emergency shelters
Provide telephone numbers for independent shelters as appropriate

Fulltime

Care Management Specialist II, D-SNP Team

The Care Management Specialist II utilizes clinical skills and training to perfo...

Location

United States , Los Angeles

Salary:

88854.00 - 142166.00 USD / Year

L.A. Care Health Plan

Expiration Date

Until further notice

Requirements

Associate's Degree in Nursing for Registered Nurses OR Master's Degree in Social Work for Licensed Clinical Social Workers
Minimum of 3 years of recent care management experience with responsibilities of managing complex acute or chronic conditions in collaboration with members and interdisciplinary care professionals in a hospital, medical group or managed care setting, such as a health insurance environment and/or experience as care manager in home health or hospice environments
Experience providing care management with complex/catastrophic conditions
Current knowledge of clinical standards of care and disease processes
Critical thinking skill
Excellent customer service skills
Ability to clinically analyze the most complex cases involving highly acute physical health, behavioral health, complex/catastrophic and/or psychosocial issues to determine and implement the most effective member-centered interventions
Ability to triage immediate member health and safety risks
Ability to sensitively manage member or family responses associated with high acuity cases and support effective coping
Strong verbal and written communications skills to consult effectively with interdisciplinary teams, coordinate care with members and their families, and other internal and external stakeholders

Job Responsibility

Utilizes clinical skills and training to perform essential functions of care management for identified and assigned member population according to Health Insurance Portability and Accountability Act (HIPAA) guidelines
Manages a specified caseload across the entire continuum of programmatic levels including those within National Committee for Quality Assurance (NCQA) scope or otherwise Complex/Catastrophic cases
Management of the caseload assigned by Manager includes: coordinating health care benefits, providing education and facilitating member access to care in a timely and cost-effective manner
Collaborates and communicates with member, family, and interdisciplinary health team to promote wellness and member empowerment, while ensuring access to appropriate services across the healthcare continuum and maximizing member benefit
Serves as clinical advocate for members, active interdisciplinary team member, liaison with other departments and external health care team
Provides direction and assistance to Care Coordinators and to Community Health Workers (CHW) of members needs including the need for special educational mailings, reminder calls, satisfaction surveys, incentives or any additional service needs according to specific program guidelines
Uses claims processing and care management software to look up member information, document contacts, and track member progress
Applies clinical knowledge and experience to evaluate information regarding prospective care management members referred by health risk assessment (HRA), risk stratification, predictive modeling, provider’s utilization review vendors, members, Call Center, claims staff, Health Homes Program (HHP) eligibility or other data sources to determine whether care management intervention is necessary to meet the member's needs
Conducts Care Management services for the most complex and vulnerable members including: engaging in member centric communication which includes the interdisciplinary team, providers and family or authorized representatives
reviewing member claims histories and identifies intervention opportunities through the professional standards of practice

What we offer

Paid Time Off (PTO)
Tuition Reimbursement
Retirement Plans
Medical, Dental and Vision
Wellness Program
Volunteer Time Off (VTO)

Fulltime

Care Management Specialist II

The Care Management Specialist II utilizes clinical skills and training to perfo...

Location

United States , Los Angeles

Salary:

88854.00 - 142166.00 USD / Year

L.A. Care Health Plan

Expiration Date

Until further notice

Requirements

Associate's Degree in Nursing for Registered Nurses OR Master's Degree in Social Work for Licensed Clinical Social Workers
Minimum of 3 years of recent care management experience with responsibilities of managing complex acute or chronic conditions in collaboration with members and interdisciplinary care professionals in a hospital, medical group or managed care setting, such as a health insurance environment and/or experience as care manager in home health or hospice environments
Experience providing care management with complex/catastrophic conditions
Current knowledge of clinical standards of care and disease processes
Critical thinking skill
Excellent customer service skills
Ability to clinically analyze the most complex cases involving highly acute physical health, behavioral health, complex/catastrophic and/or psychosocial issues to determine and implement the most effective member-centered interventions
Ability to triage immediate member health and safety risks
Ability to sensitively manage member or family responses associated with high acuity cases and support effective coping
Strong verbal and written communications skills to consult effectively with interdisciplinary teams, coordinate care with members and their families, and other internal and external stakeholders

Job Responsibility

Utilizes clinical skills and training to perform essential functions of care management for identified and assigned member population according to Health Insurance Portability and Accountability Act (HIPAA) guidelines
Manages a specified caseload across the entire continuum of programmatic levels including those within National Committee for Quality Assurance (NCQA) scope or otherwise Complex/Catastrophic cases
Management of the caseload assigned by Manager includes: coordinating health care benefits, providing education and facilitating member access to care in a timely and cost-effective manner
Collaborates and communicates with member, family, and interdisciplinary health team to promote wellness and member empowerment, while ensuring access to appropriate services across the healthcare continuum and maximizing member benefit
Serves as clinical advocate for members, active interdisciplinary team member, liaison with other departments and external health care team
Provides direction and assistance to Care Coordinators and to Community Health Workers (CHW) of members needs including the need for special educational mailings, reminder calls, satisfaction surveys, incentives or any additional service needs according to specific program guidelines
Uses claims processing and care management software to look up member information, document contacts, and track member progress
Applies clinical knowledge and experience to evaluate information regarding prospective care management members referred by health risk assessment (HRA), risk stratification, predictive modeling, provider’s utilization review vendors, members, Call Center, claims staff, Health Homes Program (HHP) eligibility or other data sources to determine whether care management intervention is necessary
Conducts Care Management services for the most complex and vulnerable members including: engaging in member centric communication which includes the interdisciplinary team, providers and family or authorized representatives
reviewing member claims histories and identifies intervention opportunities through the professional standards of practice

What we offer

Paid Time Off (PTO)
Tuition Reimbursement
Retirement Plans
Medical, Dental and Vision
Wellness Program
Volunteer Time Off (VTO)

Fulltime

Community Center Associate

Robert Half

Location:
United States , Los Angeles

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 06, 2026

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Job Description:

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