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Community Center Associate

United States, Los Angeles · Job Posted January 06, 2026
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Job Description

The Community Center Associate will be based at one or more of Community Centers and will provide customer service to members and seniors in the community. This associate will represent the company in the community and will develop and maintain the company’s reputation. The position will be customer-facing with sales responsibilities. The representative will be motivated by company mission to deliver culturally-sensitive health care solutions to seniors in our community. The Medical Customer Service Rep must be bilingual in Korean.

Job Responsibility

  • Provide customer service to members and seniors
  • Represent the company in the community
  • Develop and maintain company's reputation
  • Customer-facing with sales responsibilities
  • Deliver culturally-sensitive health care solutions to seniors

Requirements

  • Must be bilingual in Korean
  • Provide excellent customer service
  • Provide in-language support for members regarding benefits and accessing care
  • Act as a Medicare Advisor with in-language support
  • Schedule and coordinate health and wellness events
  • Communicate and coordinate general building repairs with Facilities Manager/Department
  • Maintain inventory of equipment, supplies and promotional/marketing items
  • Track and monitor traffic flow and utilization of services
  • Perform routine inspections for quality assurance
  • Manage use of space for classes, activities and trainings
  • Identify and develop programs and activities
  • Identify and participate in member and community events

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • free online training

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