Community Care Wellness Manager Jobs

Sisters of Mercy of the Americas, Inc.

Location:
United States, Rochester

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

In the home of the Sisters of Mercy the Community Care (CC) Wellness Manager provides the overall management and delivery of health, wellness, and memory care services for the Sisters of Mercy to support and sustain optimum quality of life. The CC Wellness Manager possesses a positive attitude and a spirit of hospitality that embodies the charism of the Sisters of Mercy.

Job Responsibility:

Provides the overall management and delivery of health, wellness, and memory care services for the Sisters of Mercy
Responsible for the 24-hour, 7 day a week delivery, coordination and monitoring of wellness, memory care and ElderONE services
Be available for emergencies and staff concerns
Work collaboratively with CC Wellness Collaborator, CC Wellness Assistant, CC Advocates, CC Activity Coordinator, CC Episodic Case Manager, Pastoral Care, Sister Life Ministers (SLM) and the ElderONE Interdisciplinary Team
Maintain a working knowledge of all policies, procedures, protocols and formulate new ones when necessary
Plan and monitor the CC department budget
Participate in and attend educational programs to maintain current knowledge
Maintain regular communication with the sisters
Ensure the development of therapeutic groups
Communicate and collaborate with the SLM, Mercy Center House Coordinator, Maintenance, Housekeeping, Food Service supervisors/managers
Ensure the designated SLM, family and other appropriate persons are notified of any significant changes in a sister’s health
Communicate regularly with ElderONE
Promote sensitive and accurate verbal and written communication
Provide ongoing formal and informal dementia training and coach staff and volunteers
Educate and support loved ones and community members
Plan, direct and manage CC Wellness Collaborator, CC Wellness Assistant, Advocates, and CC Activity Coordinator
Collaborate with the CC Episodic Case Manager for sisters not enrolled in ElderONE
Conduct CC department, and interdepartmental meetings regularly
Collaborate regularly with ElderONE and other out-sourced services
Provide/ensure the provision of ongoing education programs for sisters and staff
In conjunction with Human Resources: interview, employ, discipline, and terminate CC staff when necessary

Requirements:

MS, BS or the equivalent in Human Services and Management
Minimum of 5 years Management and Administrative experience
Experience in the field of Gerontology, Memory Care and End of Life Issues
Excellent people skills to promote physical, psychological-social, emotional, and spiritual well-being
Ability to cultivate effective working relationships with a broad range of employees and external contacts
Strong management, organization, and communication skills
Excellent presentation skills with the ability to assess, plan and execute programs
Solid computer skills – Proficient in Accessing the Internet, Microsoft Word, Excel, and Outlook
Ability to maintain composure in stressful situations
Willingness to consider the advice and opinions of others
Ability to make decisions and accept responsibility for the consequences
Ability to set and achieve goals
Ability to meet deadlines
Ability to train and motivate others
Ability and willingness to act as a role model in conduct and appearance
Willingness to understand and appreciate the traditions and culture associated with the Sisters of Mercy and the Catholic Church
Prior experience in a healthcare or religious organization strongly preferred
Familiarity with the Catholic Church structures and teaching
Active and clean Driver’s License
Must be able to see and hear clearly
Must have depth perception and be able to distinguish basic colors
Must have use of side vision
Must be able to read and distinguish small print
Must be able to speak clearly and make self-understood while also understanding others using the English language
Lifting/pulling/pushing up to 50 pounds
Must be able to sit and stand for long periods of time

Nice to have:

Prior experience in a healthcare or religious organization strongly preferred
Familiarity with the Catholic Church structures and teaching

Additional Information:

Job Posted:
December 12, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Community Care Wellness Manager