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Community Branch President

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Associa

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Location:
United States , Fishkill

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Category:
Real Estate

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Contract Type:
Not provided

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Salary:

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Job Description:

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities.

Job Responsibility:

  • Plans, develops, and executes Associa’s cascaded business objectives
  • Partners with company executive leaders to plan business objectives, to develop organizational policies, to coordinate functions and operations between branches, ancillary companies and home office departments
  • Leads the cascaded respective branch management planning, including budgeting
  • Leads the overall respective branch’s performance in employee experience improvement, client experience improvement and financial profitability
  • Oversees the branch management agreement renewal process
  • Understands Ancillary Company importance and actively engages branch staff to attain higher adoption rates
  • Prepares branch management reports and financial statement responses timely to determine objective completion progress
  • Plays an active role in ensuring timely branch corporate Accounts Receivable collections and internal controls environment improvement
  • Educates branch teams regarding company policies and procedures compliance, as well as compliance with federal and state laws
  • Provides motivational mentoring and coaching to branch teams
  • Evaluates performance of branch teams for compliance with established company policies and objectives and their contributions in attaining objectives
  • Is responsible for the hiring and firing of branch executive employees
  • Serves in various capacities on executive committees
  • Manages a branch leadership team who supervise employees in the Operations, Services, Communications, Marketing, and Maintenance Departments
  • Is responsible for the overall direction, coordination, and evaluation of these business units
  • Carries out supervisory responsibilities including interviewing, hiring, and training key personnel
  • planning, assigning, and directing work
  • appraising performance
  • rewarding and disciplining employees
  • addressing complaints and resolving problems

Requirements:

  • Bachelor's or advanced degree in business administration or related field
  • Five plus years of continuous leadership experience in property management or a related service field
  • Equivalent combination of education, experience and/or training
  • Ability to read, analyze, and interpret complex business documents
  • Ability to respond effectively to sensitive employee and/or client inquiries or complaints
  • Ability to make effective and persuasive speeches and presentations on controversial or complex topics
  • Ability to define problems to root causes, collect data and interview key stakeholders, establish fact patterns, and develop good business judgment rule conclusions
  • Demonstrated knowledge of the community association management industry, including business management practices, financial requirements, marketing, and operations
  • Ability to relate effectively with Boards of Directors members, community members, vendors and employees and resolve conflicts and problems expeditiously and effectively
  • Ability to provide effective leadership, direction, and team building
  • Demonstrated strong talent management skills, including the ability to effectively select, appraise, motivate/ influence, and develop subordinates
  • Ability to think, plan, and manage both strategically and tactically
  • Community Association/ Strata related financial acumen, including understanding of Annual Budgeting, Accounts Payable, Assessments, Settlements, Delinquency and General Ledger
  • Provide support and guidance in marketing and sales regarding key strategic accounts
  • Demonstrated strong interpersonal skills, including patience, persistence, and flexibility
  • Proficient with Microsoft Word, Excel and Outlook
  • Ability to read, understand and follow homeowner association guiding documents, including bylaws and contracts
  • Ability to be aware of and assess impact of legislative changes

Additional Information:

Job Posted:
March 21, 2026

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