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We are now looking for a Community and Wellbeing Manager to lead initiatives that support resident engagement, social connection, and overall well-being. We are driven by a clear purpose: to build real communities that enhance the lives of our residents every single day. If you are seeking a career that means more and gives you more, both personally and professionally, there is a place for you at Inspired Villages. As a Community and Wellbeing Manager, you will develop and deliver programmes, activities, and initiatives that enhance the lives of residents, creating a welcoming, inclusive, and vibrant community. You will take pride in fostering meaningful connections, supporting well-being, and ensuring residents feel valued and engaged.
Job Responsibility:
Deliver a holistic wellbeing programme across the four pillars (social, mental, physical, and financial), offering inclusive, engaging, and innovative activities for residents and members
Build strong, person-centred relationships with residents, providing support, guidance, and signposting to help them live active, independent, and connected lives
Create community and inclusion, encouraging resident-led activities, developing wellbeing champions, and addressing barriers to participation
Develop and manage partnerships with third-party providers and healthcare professionals to enhance the well-being offer
Work collaboratively across village teams to identify opportunities for connection, wellbeing, and engagement
Measure impact and drive continuous improvement, using insight, feedback, and survey data to shape and evolve the wellbeing programme
Manage the commercial performance of the programme, including budgets, memberships, paid activities, and opportunities to increase footfall and F&B income
Support sales, resales, and brand advocacy through vibrant community activity, resident case studies, and positive experiences
Ensure service excellence and compliance, maintaining high presentation standards, safeguarding health & safety, and accurate reporting
Lead and support others, including line management of the Wellbeing Assistant, promoting team wellbeing, and contributing to engagement across the village
Communicate positively and visibly, acting in line with brand values, championing the Respect Charter, and keeping residents informed and engaged
Requirements:
Proven experience in the wellness or wellbeing sector, with a track record of driving customer satisfaction, increasing engagement, and enhancing brand reputation
Experience working with a diverse range of customers, ideally including residents aged 65 and over
Strong financial awareness and budgeting skills, with a passion for maintaining high-quality services and consistently excellent standards
What we offer:
Bupa Health Cash Plan including Employee Assistance Program and Life Assurance at 4× your annual salary
33 days annual leave, inclusive of bank holidays, pro-rated to your contracted hours, plus a holiday buying scheme to purchase up to 5 days
Big birthdays off for milestone birthdays ending in a 0
5% matched contribution pension scheme
Retail discounts across a variety of outlets and access to SMART tech
Ongoing opportunities to grow your skills and career
Access to a wellbeing hub, including discounts on wellbeing interventions
Cycle to Work scheme and Electric Car scheme
3 additional days leave for charity or voluntary work per year
Working in an incredible workspace, with a gym, social areas, and parking