Community Administrator Assistant

• Be the welcoming first contact: phones, email and in‑person queries—responding promptly, courteously and effectively
• Maintain the synagogue diary, manage correspondence and mailings
• coordinate deliveries and visitors
• order supplies and resources
• Ensure information is handled and stored correctly in line with US byelaws and data/privacy requirements
• Assist prospective members through the joining process
• keep membership records accurate and up to date
• Support life‑cycle moments (Bar/Bat mitzvah, weddings, bereavements) with care and professionalism
• maintain the Yahrzeit register and reminders
• Support the production of engaging content for screens and social media using tools such as Canva/Ablesign
• support the production of the weekly newsletter when required
• Be responsible for processing payments, direct debits and banking
• issue and reconcile invoices
• track subscriptions and follow up on arrears and assist with debtor collection
• Manage expense claims and purchase payments, support CST grant administration and event income reconciliation
• Oversee bookings for halls/functions, arrange set‑ups, security and cleaning
• support building contracts/utilities as directed
• From time to time, attend functions and events in the events in the absence of the ECM
• Take a proactive approach to your own learning and attend training as appropriate

• A genuine commitment to excellent customer service and community care
• Strong administration skills and meticulous attention to detail across data, diaries and documents
• Confidence with Office 365 and digital tools like Canva, or social media platforms
• A level of numeracy competence in line with the finance responsibilities
• Clear, friendly communication and the ability to prioritise in a busy office
• A collaborative approach, comfortable working with staff, lay leaders and volunteers
• Understanding of synagogue life and Jewish community events (helpful, not essential)
• Successful applicants will be required to provide a self-disclosure once shortlisted and subject to an enhanced DBS check within the recruitment process

Understanding of synagogue life and Jewish community events