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The scope of work to be performed by the electronic technician communications includes, but is not limited to, providing a central clearing-house point for Amtrak communications circuit problems. Utilize digital computer hardware and remote microprocessor-controlled equipment to provide technical and troubleshooting assistance to field personnel in order to correct problems. Provide interface between Amtrak, outside providers, and resellers and help determine area of responsibility as problems develop. Provide key contact point for emergency operation in the event of communications systems failures and coordinate restoral procedures with Amtrak and outside personnel. Maintenance of communications remote test equipment. Coordination, installation, troubleshooting, and maintenance for all voice and data communications circuits and testing of communications equipment.
Job Responsibility:
Providing a central clearing-house point for Amtrak communications circuit problems
Utilize digital computer hardware and remote microprocessor-controlled equipment to provide technical and troubleshooting assistance to field personnel in order to correct problems
Provide interface between Amtrak, outside providers, and resellers and help determine area of responsibility as problems develop
Provide key contact point for emergency operation in the event of communications systems failures and coordinate restoral procedures with Amtrak and outside personnel
Maintenance of communications remote test equipment
Coordination, installation, troubleshooting, and maintenance for all voice and data communications circuits and testing of communications equipment
Requirements:
Applicants may be required to qualify for the position by passing the electronic technician examination for communications prepared by System Communications Engineering Department
The technician must be familiar with the division reporting structure, possess knowledge of data and voice circuit electronics, and have general knowledge of electronics
Must be capable of learning, understanding, and maintaining Amtrak’s cable plant
Must be a minimum of 18 years of age and have a HS diploma or GED
Applicants must have a valid driver’s license on the date of hire
Applicants must be able to perform basic mathematical computations including fractions and decimals
Must have excellent written and oral communication skills
Must be able to read and understand job information written in English
Nice to have:
Electronic/electrical background or education preferred
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