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Communications Technician

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Valley Children's Healthcare

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Location:
United States , Madera

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Contract Type:
Not provided

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Salary:

21.00 - 29.25 USD / Hour

Job Description:

Reporting to the Supervisor of Operations Support, the Communications Technician is accountable for operating telecommunications systems and equipment and provide a wide range of support services for and within Valley Children's Healthcare.

Job Responsibility:

  • Operating telecommunications systems and equipment and provide a wide range of support services for and within Valley Children's Healthcare
  • Answering, screening, transferring incoming calls, monitoring hospital alarms, radios and emergency systems
  • Completing daily documentation of call log sheets, One Stop Shop, and Code Assessments
  • Routing phone calls from both internal and external customers, receiving One Stop Shop calls and dispatching and/or entering data into work order ticketing systems
  • Enforcing Valley Children's Healthcare policies, procedures, and protocols for the Communications department
  • Utilizing hospital computers, equipment and systems.

Requirements:

  • High School Diploma/G.E.D. (required)
  • College Degree - 2 year (preferred)
  • Minimum one (1) year Related experience (required)
  • Hospital or medical office experience. (preferred)
  • Multi-line telephone/communication equipment experience and possession of office related skills including a professional demeanor with good communication and a strong customer service background.
  • Bilingual Skills Preferred.
  • The ability to work variable days/hours as required, including holidays.

Nice to have:

  • College Degree - 2 year
  • Hospital or medical office experience
  • Bilingual Skills

Additional Information:

Job Posted:
January 19, 2026

Employment Type:
Parttime
Work Type:
On-site work
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