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The Communications Specialist manages Strategic Communication within Business Relationship Management under the Service Delivery Line of Business, advertising and promoting IT services and capabilities through carefully crafted messaging and diverse channels, all aligned with the USMS's vision and values. Uses strong written and verbal communication skills and expertise in crafting strategic messaging, this role ensures clear and effective dissemination of information to enhance stakeholder awareness and collaboration. Has familiarity with IT services and capabilities allowing for targeted promotion, while the ability to use various communication channels supports proactive engagement and feedback. By working with teams, the Communications Specialist contributes to enhanced customer experiences, resource management, and performance requirements such as providing mission awareness data and conducting satisfaction surveys for continuous improvement.
Job Responsibility:
Manages Strategic Communication within Business Relationship Management under the Service Delivery Line of Business
advertising and promoting IT services and capabilities through carefully crafted messaging and diverse channels
ensures clear and effective dissemination of information to enhance stakeholder awareness and collaboration
uses various communication channels to support proactive engagement and feedback
contributes to enhanced customer experiences, resource management, and performance requirements
providing mission awareness data
conducting satisfaction surveys for continuous improvement
Requirements:
Minimum 6 years' experience with the role/responsibilities listed above
Ability to obtain a Public Trust clearance
Nice to have:
Bachelor's degree
What we offer:
medical, dental, and vision insurance with an employer contribution
flexible spending or health savings account
life and AD&D insurance
short and long term disability coverage
paid time off
employee assistance
participation in a 401k program with company match
additional voluntary or legally-required benefits
incentive compensation based on individual and/or company performance