Communications Specialist Job at Heidi (Melbourne)

Communications Specialist

Heidi

Location:
Australia , Melbourne

Category:
-

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We’re looking for a Communications Specialist with a few years of experience under their belt — ideally someone making their first move in-house after cutting their teeth at a PR agency or tech company. This is a hands-on role for someone who’s hungry, highly organised, and excited to take ownership, move fast, and prove themselves at every opportunity. You’ll work closely with the Global Head of Communications to shape how Heidi shows up in the world — not just through great storytelling, but through sharp execution, strong processes, and calm control of multiple moving parts. This is a brilliant role for someone who thrives on momentum, loves getting stuck in, and wants real responsibility early on. This is a chance to step into an in-house role where your work will be seen, valued and trusted. You’ll get real ownership, close exposure to decision-makers, and the space to grow quickly if you bring the drive, organisation and follow-through we’re looking for.

Job Responsibility:

Strategy & Content Development: Support the development and execution of external communications strategies for global audiences
End-to-End Communications Execution: Drive execution, project management and operational momentum across priority communications initiatives, ensuring timelines are met
Operational Excellence: Translate high-level objectives into clear plans, timelines and next steps
Comms Operations & Infrastructure: Build and maintain lightweight, scalable communications operations - calendars, trackers, timelines, owners, media lists, coverage reports and shared assets - keeping everything meticulous and up to date
Cross-Functional Stakeholder Management: Coordinate closely with design, product, clinical, marketing, legal and leadership teams to unblock progress and ensure consistent, high-quality delivery across markets
Narrative Translation: Translate complex ideas, including technical, clinical or financial concepts, into clear, compelling narratives that work across channels and audiences
AI-Enabled Workflows: Use AI tooling to streamline workflows, analyze media sentiment, surface insights and improve speed, consistency and quality across communications outputs
Content Creation & Polish: Draft, edit and refine press releases, announcements, thought leadership, blog posts and other external content to a consistently high standard
Insights & Opportunity Spotting: Monitor media, competitors and industry trends, sharing insights with the wider team and proactively identifying opportunities to tell Heidi’s story - then running them from idea to execution
Knowledge & Enablement: Directly support the scaling of knowledge management and communications enablement as the company grows

Requirements:

2–4 years’ experience in communications or PR, ideally in a fast-paced agency, startup, or tech environment
Strong writing and editing skills, with a sharp eye for clarity, tone, and detail
Exceptionally organised, comfortable managing multiple workstreams without dropping the ball
Confident juggling competing priorities, deadlines, and stakeholders, while keeping momentum high
Comfortable working with senior stakeholders, taking feedback in stride and turning it into better output
A self-starter mindset — proactive, curious, and motivated to continuously improve how work gets done
Comfortable with ambiguity and fast-shifting priorities, with a bias toward action and problem-solving
AI & technical fluency
Fluent and confident applying AI to your own workflows — using AI tools thoughtfully to research, draft, analyse, and improve communications output
Knows how to automate the work we shouldn’t be doing, freeing up time for higher-value thinking
Technically curious, with experience or strong interest in working with technical topics and AI tools
Data-driven, using insights and performance data to improve communication impact and efficiency
Collaboration & ways of working
Strong cross-functional collaborator, able to work effectively across teams and with external partners
Proactive and independent, you don’t wait to be told what to do and take ownership end-to-end

What we offer:

Flexible hybrid working environment, with 3 days in the office
A generous personal development budget of $500 per annum
Learn from some of the best engineers and creatives, joining a diverse team
Become an owner, with shares (equity) in the company, if Heidi wins, we all win
The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
If you have an impact quickly, the opportunity to fast track your startup career

Additional Information:

Job Posted:
February 20, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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