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In your role as Communications Specialist, you will make a meaningful and valued contribution from the outset. This role is a great opportunity to provide communications that are simple, clear, and personalised, at key points throughout the member journey, and to support employers in understanding and administering the scheme so they can, in turn, support members. This includes (but is not limited to) the production of end-to-end communications in accordance with the plan – from insight, planning and brief, to collateral production, management, delivery and results, with a focus on the holistic experience, in order to empower members to engage confidently with their pension.
Job Responsibility:
Be responsible for works with the Senior Communication Specialists and Communications Managers to develop multi-channel content in alignment with the communications plan
Lead communication co-ordination, from brief creation (following planning approval by Communications Manager), agency liaison (where appropriate) and internal stakeholder engagement, to ensure buy-in and provides updates
Proof edit communications materials ensuring accuracy of message and compliance with statutory (Legal) and regulatory (Compliance) requirements
Continually monitor the effectiveness of communications activity, producing timely reports and commentary, suggesting improvements where appropriate
Ensure the communications proposition is applied consistently across all channels and in line with the wider journey and segmentation requirements
Act as a custodian of the USS brand and style guidelines, ensuring consistent use across all platforms in terms of look, image, identity, and message
Control the accuracy of content and ensure it is clear, engaging and reflects the organisation’s strategic objectives and brand pillars
Provide communications expertise, support, and advice on a wide range of projects, and represents communications in internal task force projects and forums as required
Establish and maintain effective internal and external stakeholder relationships
Track spend against budget for individual content projects, reporting up to the Senior Communication Specialists and Communications Managers, where needed
Adhere to core departmental processes. i.e. supplier contracting, agency briefing, messaging sign off, risk and data management, proposition formation process etc
Requirements:
Excellent all-round communications skills
Engaging copywriter across multichannel
Able to convert complex information into easily understandable content
Accuracy and attention to detail and able to manage own workload proactively