CrawlJobs Logo

Communications Specialist

fourseasons.com Logo

Four Seasons

Location Icon

Location:
United States of America , Palm Beach

Category Icon
Category:
Hospitality and Tourism

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Four Seasons Resort Palm Beach is seeking a Communications Specialist to join our exceptional Reservations team. Don't miss this unique opportunity to be part of our award-winning team, while beginning your career with the world's leading luxury hotel company!

Job Responsibility:

  • Use a consultative sales approach to identify guests’ needs and make relevant, personalized recommendations, and answer questions guests may have
  • Actively seek opportunities to recommend additional services that add value to the guest experience
  • Book reservations ensuring a high degree of accuracy
  • Clearly explain rates, availability and cancellation policies pertaining to the reservation
  • Respond to customer service inquiries in a professional, personalized manner
  • Liaise with hotel teams on behalf of guests and travel professionals
  • Meet or exceed established quality and productivity goals
  • Provide support through chat and phone calls as needed
  • Support Managers/Supervisors in ensuring all ResCom agents are meeting standards and are performing e-mail handling at expected level
  • Assist Manager/Supervisors with coaching and feedback to all agents promptly
  • Respond to all guest inquiries, booking requests, and service issues promptly and professionally
  • Ensure all emails are answered within the hotel’s standard response times
  • Use templates and personalized messages to maintain consistency and quality in communications
  • Monitor and manage the hotel’s main email inbox, categorizing and prioritizing and highlighting urgent emails as needed
  • Provide exceptional customer service to ensure guest satisfaction and loyalty
  • Address guest complaints and issues effectively, providing appropriate solutions and alternatives
  • Follow up on guest interactions to ensure resolution and satisfaction
  • Coordination and Collaboration with Reservations Department and Sales Managers
  • Liaise with various departments (e.g., reservations, housekeeping, food and beverage) to coordinate guest requests and ensure seamless service delivery
  • Communicate with the front desk and other relevant teams to stay updated on guest arrivals, departures, and special requests
  • Support with training and mentor junior communications agents, ensuring they understand and adhere to the hotel’s standards and procedures
  • Provide ongoing support and feedback to team members to enhance their performance and professional development
  • Conduct regular audits of email communications to ensure compliance with hotel standards and protocols
  • Implement improvements based on guest feedback and industry best practices
  • Develop and update email templates and response guidelines
  • Maintain accurate records of email communications and guest interactions
  • Prepare regular reports on email response times, guest satisfaction, and other key metrics
  • Analyze trends and identify areas for improvement in email communication and guest service processes

Requirements:

  • Must be able to work all shifts including AM, PM, weekends and holidays
  • Must be fluent in reading, writing and spoken English
  • Must be able to analyze guest situations and make suggestions that meets and exceeds the guest’s expectations of the hotel
  • Ability to analyze, prioritizes, organize, multi-task and follow up with a strong sense of urgency
  • Excellent interpersonal, typing and communication skills, as well as a positive attitude
  • Strong working knowledge of computers including but not limited to Microsoft Office and Opera PMS
  • Skills and ability to learn and master multiple software systems
  • 1-2 years’ experience in an administrative setting
What we offer:
  • Competitive Salary & Wages
  • 401(k) Retirement Plan
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resorts
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals

Additional Information:

Job Posted:
March 25, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Four Seasons - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Communications Specialist

Internal Communications Specialist

Blackbaud is seeking a proactive and collaborative Internal Communications Speci...
Location
Location
Salary
Salary:
61000.00 - 77800.00 USD / Year
blackbaud.com Logo
Blackbaud
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Deep experience or certification in communications, Public Relations, Marketing, Journalism, or a related field
  • 5+ years of experience in a communications role
  • Exceptional writing, editing, and proofreading skills with the ability to meet tight deadlines
  • Proven project management skills with the ability to juggle multiple priorities in a fast-paced environment while remaining detail-oriented
  • Comfortable navigating ambiguity and developing effective solutions
  • Excellent interpersonal skills with a collaborative mindset and the ability to build strong cross-functional relationships
Job Responsibility
Job Responsibility
  • Draft clear, compelling, and tailored content (emails, blog posts, intranet articles, talking points, presentations), using generative AI tools to scale output
  • Support executive communications and help translate strategic initiatives into employee-friendly messaging
  • Serve as a communications consultant to internal departments, advising on message development and delivery methods—including innovative, multimedia, and emerging formats
  • Create and manage internal communications campaigns
  • Support all-employee meetings, including content creation, Q&A coordination, and logistics
  • Lead or support internal campaigns related to employee engagement and brand initiatives
  • Lead monthly measurement of internal communications efforts and analyze engagement data
  • Monitor feedback channels and help adjust messaging based on employee input
  • Lead review and approval process for internal communications
  • Manage email setup and sends in the internal communications platform (Staffbase)
What we offer
What we offer
  • Medical, dental, and vision insurance
  • Remote-first workforce
  • 401(k) program with employer match
  • Flexible paid time off
  • Generous Parental Leave
  • Volunteer for vacation
  • Opportunities to connect to build community and belonging
  • Pet insurance, legal and identity protection
  • Tuition reimbursement program
  • Fulltime
Read More
Arrow Right

Aviation Communication Specialist

The Communication Specialist is one of the first points of contact for discharge...
Location
Location
United States , Oklahoma City
Salary
Salary:
38896.00 - 50336.00 USD / Year
paffordems.com Logo
Pafford EMS
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ability to perform oriented tasks efficiently and accurately in a fast-paced, high-stress environment
  • Ability to listen, speak and write articulately clearly and interact with the public, a diverse workgroup, and emergency staff without confusion
  • Ability to gain an understanding of the current telecommunications organizational structure, policies, procedures, programs, practices, terminology, and services
  • Ability to work all shifts, including holidays and weekends
  • Ability to communicate respectfully and effectively
  • Ability to summarize key individual characteristics and enter the information into the database (while using correct grammar, spelling and punctuation) for use by co-workers and pre-hospital care staff
  • Ability to demonstrate leadership qualities such as adaptability, flexibility, dependability, punctuality and accountability through quick, effective responses to change
  • Education/training REQUIRED: High school graduate or GED
  • Licensure, Certification, or Registration Requirements for continued employment at one year: Proficiency in above training
  • CPR
Job Responsibility
Job Responsibility
  • Call intake for inter-facility flights
  • Dispatching the flight team
  • Flight following
  • Coordinating helicopter operations with landing zone coordinators and security/police officers at sending and receiving facilities
  • Taking non-emergency ground ambulance transport requests
  • Scheduling non-emergency ground ambulance transports
  • Reading weather reports
What we offer
What we offer
  • Relocation assistance is available for qualified candidates
  • Fulltime
Read More
Arrow Right

Technical Communication Specialist

The Technical Communication Specialist will focus on creating and delivering eff...
Location
Location
Sweden , Älmhult
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Detail-oriented and structured
  • Excellent communication skills securing the IKEA tone of voice
  • Ability to turn complex technical information into customer-friendly communication
  • Passion for technical communication
  • Ability to work in a fast-paced, ever-changing environment
  • Strong skills in administrative tasks
  • Initiative-taking and ability to juggle competing priorities
  • Ability to work within deadlines and handle complex assignments.
Job Responsibility
Job Responsibility
  • Analyze and identify technical communication needs based on customer and legal requirements
  • Work closely with Sales Specialist and Communicator to ensure commercial perspective in product development
  • Create and follow-up technical communication content
  • Brief and lead communication production suppliers
  • Contribute to annual Commercial plan with a technical communication perspective
  • Ensure content readiness and impact on budget.
What we offer
What we offer
  • Flexibility to work from home
  • Interaction and collaboration with colleagues at IKEA office.
  • Fulltime
Read More
Arrow Right

Technical Communication Specialist

Sopra Steria is hiring a Technical Communication Specialist in Bengaluru, Karnat...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
https://www.soprasteria.com Logo
Sopra Steria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in communication, marketing, journalism or related fields
  • 08-10 years of total experience expected
  • Strong knowledge of communication strategies and digital tools
  • Expertise in graphic design software (e.g., Illustrator)
  • Proficiency in creating and managing content for platforms like G-sites and SharePoint
  • Ability to translate complex topics into understandable messages
  • Skills in designing user-centric interfaces
  • Strong analytical skills to monitor and enhance communication effectiveness
  • Experience with event coordination and marketing campaigns.
Job Responsibility
Job Responsibility
  • Develop and execute communication strategies
  • Create and manage content for publishing across platforms
  • Ensure consistency in messaging aligned with internal and client guidelines
  • Monitor and analyze communication effectiveness
  • Design and populate websites with user-centric interfaces and content
  • Create communication plans and guide teams in implementation
  • Design and maintain client intranet pages with engaging content
  • Coordinate and prepare events, webinars, and marketing materials
  • Partner with global teams for messaging and PR campaigns
  • Develop external communication programs
What we offer
What we offer
  • Inclusive work environment
  • Open to people with disabilities
  • Opportunity to work with 50,000 employees in nearly 30 countries
  • Exposure to cutting-edge digital transformation projects
  • High-impact roles in a team-oriented and collaborative environment.
  • Fulltime
Read More
Arrow Right

Communications Specialist

We are seeking a Communications Specialist for a 1-2 month contract to support o...
Location
Location
United States , Dallas
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in communications, public relations, or a related field
  • Strong attention to detail and ability to work in a fast-paced environment
  • Proficiency in Microsoft Office Suite
  • Familiarity with project management tools (preferred)
Job Responsibility
Job Responsibility
  • Write and edit press releases, media advisories, newsletters, flyers, and email pitches
  • Execute communications requests quickly while adhering to AP style guidelines
  • Attend meetings, take action items, and follow through on deliverables
  • Assist with media pitching
What we offer
What we offer
  • Access to top jobs
  • Competitive compensation
  • Medical, vision, dental, and life and disability insurance
  • Eligibility to enroll in 401(k) plan
  • Free online training
  • Parttime
Read More
Arrow Right

Communications Specialist

Are you a communications powerhouse ready to shape the narrative for one of the ...
Location
Location
United States , Los Angeles or New York
Salary
Salary:
64.62 - 71.80 USD / Hour
aquent.com Logo
Aquent
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years of progressive experience in public relations, journalism, social media, or a related communications field
  • Demonstrated direct experience in product communications, including a proven track record of successful cross-functional collaboration
  • Deep understanding of the consumer, creator, and technology media landscapes, with a proven ability to build and maintain impactful relationships with key press relevant to the platform
  • A genuine passion for discovering innovative and exciting ways to tell product and trend stories across next-generation publications and social media platforms
  • Exceptional writing skills, with extensive experience crafting compelling press statements, insightful blog posts, engaging narratives, and impactful social copy
Job Responsibility
Job Responsibility
  • Collaborate closely with the communications team to champion product priorities, with a primary focus on engaging and empowering the creator community
  • Drive comprehensive media strategy and execution for significant product updates and launches, emphasizing creator-led media, direct engagement with creators, and strategic partnerships with social publishers
  • Support critical communications initiatives through strategic press outreach, impactful creator engagements, and innovative social opportunities designed to effectively reach and inspire target audiences
  • Act as the trusted communications representative on cross-functional working teams, providing essential input and strategic guidance for go-to-market plans, overarching strategy, and tactical execution
  • Cultivate and maintain strong, influential relationships with consumer and technology reporters, beat reporters, and emerging media outlets that directly engage with creators
What we offer
What we offer
  • subsidized health, vision, and dental plans
  • paid sick leave
  • retirement plans with a match
Read More
Arrow Right

Marketing and Communications Specialist

Conducts routine market and industry analysis for the planning and creation of v...
Location
Location
United States , Centennial
Salary
Salary:
Not provided
daqscribe.com Logo
DaqScribe Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s in Marketing or related 4-year university degree discipline
  • 1-3 years of proven work experience combined with education is strongly preferred
  • Ability to learn quickly, prioritize and work under pressure, adapt to a rapidly changing environment and demonstrate a sense of urgency
  • Strong background in developing creative marketing strategies and following through with execution and analysis
  • Excellent project management skills
  • ability to multi-task
  • Strong relationship skills to work cross-functionally within the enterprise
Job Responsibility
Job Responsibility
  • Works cross-functionally between internal stakeholders and departments to build, test, deploy, and refine marketing initiatives
  • Facilitate creative strategy, planning, and execution of campaigns within various marketing channels such as social, email, and industry exhibition events
  • Communicate project scope, goals, deliverables, and timelines effectively across technical and non-technical teams at all levels of the organization
  • Manage and multi-task with multiple projects simultaneously with minimal supervision
  • Build industry-professional relationships, from the existing customer base to service vendors
  • Consistently monitors and reports on the project progress/status to all stakeholders and assists in issue resolution, as necessary
  • Fulltime
Read More
Arrow Right

Communication Specialist

We are looking for a skilled Communication Specialist to join our team in Harris...
Location
Location
United States , Harrisburg
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proficiency in Adobe Creative Cloud, including Adobe InDesign
  • experience working with Content Management Systems (CMS) to manage digital content
  • strong understanding of campaign planning and execution
  • ability to create engaging and detail-oriented advertisements, blogs, and brochures
  • familiarity with design software such as CAD is preferred
  • excellent written and verbal communication skills
  • proven ability to enhance brand awareness through strategic communication efforts
  • knowledge of industry standards and best practices in marketing and communications
  • legally authorized to work in the United States
Job Responsibility
Job Responsibility
  • Create and manage high-quality content for various platforms, including blogs, brochures, and advertisements
  • develop and execute communication strategies to enhance brand awareness and audience engagement
  • utilize Adobe Creative Cloud tools, including InDesign, to produce visually appealing materials
  • collaborate with teams to design and implement marketing campaigns that meet organizational objectives
  • maintain and update content within the Content Management System (CMS) to ensure accuracy and consistency
  • coordinate the creation of promotional materials and advertising campaigns
  • analyze the effectiveness of communication strategies and suggest improvements
  • ensure all communication adheres to brand guidelines and maintains a detail-oriented tone
  • provide support in planning and executing events, ensuring effective messaging and branding
  • stay updated on industry trends and best practices to continuously improve communication efforts
What we offer
What we offer
  • Medical insurance
  • vision insurance
  • dental insurance
  • life insurance
  • disability insurance
  • company 401(k) plan
  • free online training
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy