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Operates telecommunications or radio equipment to provide operator or dispatch services. This class consists of entry- and journey-level positions which may involve lead worker functions. Serves as a PBX or Centrex attendant. Trains PBX or Centrex attendants. Serves as shift supervisor; prepares work schedules for other attendants. Operates radio or teletype equipment. Receives and transmits routine and emergency radio, telephone and teletype traffic. Dispatches law enforcement, public safety or other personnel and equipment in response to service requirements.
Job Responsibility:
Operates telecommunications or radio equipment to provide operator or dispatch services
Serves as a PBX or Centrex attendant
Trains PBX or Centrex attendants
Serves as shift supervisor
prepares work schedules for other attendants
Operates radio or teletype equipment
Receives and transmits routine and emergency radio, telephone and teletype traffic
Dispatches law enforcement, public safety or other personnel and equipment in response to service requirements
Requirements:
High School Degree or Equivalent
0-6 months work experience
Operate telecommunications or radio equipment
Provide operator or dispatch services
Serve as PBX or Centrex attendant
Train PBX or Centrex attendants
Serve as shift supervisor
Prepare work schedules
Operate radio or teletype equipment
Receive and transmit routine and emergency radio, telephone and teletype traffic
Dispatch law enforcement, public safety or other personnel and equipment
Physical requirements: Standing, Sitting, Walking, Working from elevated areas, Working in confined/cramped spaces, Bending at the waist, Twisting at the waist, Squatting, Pinching operations, Gross motor use, Firm grasping, Fine manipulation, Reaching overhead, Reaching in all directions, Repetitive motion, Full use of both legs, Balance & coordination, Exert up to 50 lbs. of force frequently
Vision & Sensory: Maintain corrected vision 20/40, Recognize objects, Color discrimination, Depth perception, Peripheral vision, Hearing acuity, Tactile sensory function, Gross motor with fine motor coordination
Work Environment: Effective stress management, Rotating shifts, Overtime as required, Latex-safe environment