Communications Operator Job at Advocate Health Care (Aurora)

Job Description

Communications Operator per diem position at Aurora Medical Center Summit. Schedule will vary depending on open hours of the department. Required hours 32 per month, including weekends and holidays.

Job Responsibility

Responds to and operates multi-function work stations, paging systems (overhead and pocket pager), emergency hotline and alarm devices for the purpose of answering, connecting, and directing calls to appropriate locations, and to facilitate hospital response to emergency situations
Provides an expeditious communication link between in-house and on-call personnel, patients, and caregivers in routine, urgent, and emergent medical and non-medical conditions, through the use of information binders, on-call schedules, personnel lists, hospital safety procedures, and relevant department policies and procedures
Provides and arranges for the repair of pocket pagers, patient room telephones, and "special needs" patient telephones
Maintains current knowledge of department and Medical Center policies and procedures, computer and hard copy files of all physician key personnel and on-call personnel, and information through continuous review of bulletin board postings, department handouts and memos, and attendance at staff and other relevant meetings

Requirements

High School Graduate
No experience required
Excellent verbal communication skills essential
Flexibility to work weekends and holidays and, occasionally, a variety of shifts
Must sit approximately 90 percent of the workday
Ability to lift up to 20 lbs. on occasion
Must be able to handle stressful situations daily regarding the number and nature of calls received at the Medical Center

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance

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Communications Operator

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