Communications Officer Jobs

CIOB

Location:
United Kingdom, Bracknell

Category:
-

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

As Communications Officer (Email) you’ll be at the heart of our team, helping us with planning, producing, and delivering engaging and effective e-comms and SMS that strengthen CIOB’s relationship with members, stakeholders, and wider audiences. You’ll ensure our electronic communications are timely, relevant, visually consistent with brand guidelines, and aligned with organisational priorities.

Job Responsibility:

Taking the lead on CIOB’s email channel. Challenge and improve how we approach email communications, making sure our readers always get the best possible experience
Writing, editing, and producing emails that are clear, engaging, and accessible. Keeping up to date with trends in email, SMS, and digital communications, bringing fresh thinking to the team
Sourcing brand appropriate visuals and tailoring messages to different audiences, following accessibility standards and our own guidelines
Leading the development of email/SMS guidelines and best practice, ensuring they support our wider strategy
Using data and audience insights to segment, personalise, and automate communications
Championing user experience in email
using metrics, A/B testing, and feedback to refine content, design, and delivery

Requirements:

A skilled and creative communications professional who has strong writing and editing skills with attention to accuracy and tone
Experience of creating and delivering e-comms using tools such as Dotdigital, Mailchimp, or Campaign Monitor
Hands-on experience creating email designs that are clear, user-friendly, and accessible to all audiences
Knowledge of GDPR and good practice around email consent and data management
Collaborative approach, with the ability to work well with colleagues across different teams

What we offer:

25 days holiday (rising to 29 with service) plus bank holidays, a birthday day off, and Christmas closure
Private pension scheme with employer contributions and free pension advice
Private medical insurance (includes Online GP and Wellbeing Assistance) and a Health Cash Plan (includes dental and optical cashback)
Enhanced family-friendly policies and life assurance
Access to resources supporting wellbeing, including an Employee Assistance Programme and mental health first aiders
Development Opportunities: Learning and development tailored to your career growth
Inclusive Environment: We’re a disability-committed and EDI-focused employer, with values that celebrate diversity and inclusivity
Recognition: We hold a Gold Investors in People Award, reflecting our commitment to your development and wellbeing

Additional Information:

Job Posted:
December 07, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Communications Officer