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Sureserve is dedicated to addressing the unique needs of housing associations, local authorities and residents by providing a comprehensive portfolio of high-quality solutions that ensure energy efficiency, safe compliant homes, and improved quality of life. The company differentiates itself through its holistic approach, Nationwide knowledge, regional expertise, and commitment to excellent customer service, all while fostering strong partnerships and maintaining a focus on innovation and sustainability. Our Marketing team is filled with high-energy, forward-thinking leaders that get excited by the challenges of growing a business. As a Communications Marketing Manager, you will execute the in the year external and internal communication of our vision, values and strategy, input into future strategy, delivering against overall business, market share and equity objectives, and have autonomy in execution of role.
Job Responsibility:
Deliver external and internal communication plans
Own owned communication platform content and events strategy internally
Own organic social media communications strategy across total group
Develop and maintain strong relationships, ensuring ongoing alignment and engagement & build a strong One Sureserve culture across the Sureserve companies
Deliver targeted campaigns for recruitment of frontline workforce to targets
Reporting of own activity
Manage PR partnerships
Support in risk/crisis management
Track budget and own spend for communications
Partner with senior management, lead projects and cross functional teams in shaping a robust channel strategy
Collaborate closely with the full marketing team and cross-functional teams (i.e. Bids, Sales, HR) and lead on compelling content creation to deliver on shared objectives
Work as a partner to other team members adding value and helping others to develop
Monitor market, brand and competitor performance. Ensure a deep understanding of the key drivers behind our market evolution, share and sales performance, in order that ongoing recommendations can be made to the business
Support the business in carrying out duties as required in this fast-paced marketing environment as the business and roles evolve
Requirements:
Undergraduate degree preferred
Progressive communications and marketing experience required
Experience working in b2b selling to housing associations or local authority preferred
Able to work in an agile structure and influence senior managers in the business
A strong grasp of strategic communications is required, with experience of the key disciplines
Excellent content writing ability
Experienced communication and marketing in a digital world, (i.e. social media, intranet management, analytics, campaign manager) is required
Strong focus on performance and strategic agility required
Analytical ability can readily interpret data and is familiar with key research techniques
Ability to identify/create customer insights and translate into winning activations aligned with business priorities
Ability to work under pressure and meet deadlines
What we offer:
Inclusive, respectful environment where diversity and merit are celebrated
Secure and purposeful work atmosphere
Fair compensation
Clean, safe conditions
Support for health, well-being, and personal responsibilities
Encouraging open dialogue for suggestions and complaints
Equal opportunities for employment, development, and advancement