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Our client Scottish Power are currently recruiting for a Communications Manager to join their team based in Glasgow on a contract basis initially. Ideally for this role they are looking for an experienced Communications professional with a relevant background.
Job Responsibility:
Strategic Communications Leadership: Develop and deliver a clear multi-faceted integrated Communications Strategy aligned to business priorities, stakeholder needs and regulatory commitments
Channel Management: Create and implement the successful internal and external channel strategy for the RIIO ED3 Programme mapped to the needs of all audiences
Campaign Delivery: Lead the planning and execution of integrated campaigns across digital, media, stakeholder, and internal channels
Content Creation: Produce and manage engaging multimedia content (e.g., newsletters, videos, podcasts, blogs, infographics) for a diverse range of targeted internal and external audiences
Stakeholder Collaboration: Work closely with internal teams and external agencies to ensure alignment and consistency in messaging
Performance Monitoring: Track and analyse digital engagement metrics, using insights to refine strategies and improve outcomes
Crisis Communications: Support the SPEN Marketing and Communications Manager as key member of the incident communications response team—ensuring employees receive accurate and timely updates
Innovation & Improvement: Drive continuous improvement in communications tools, platforms, and processes to enhance user experience and communication effectiveness
Requirements:
A degree in communications, or a related discipline
Strategic thinking and business acumen – proven ability to translate organisational strategy into clear communications plans
Strong understanding and awareness of how regulated businesses operate – customers, engineering teams, operations safety and risk and awareness of operational pressures i.e. weather events, outages, safety incidents
Experience in people management and collaborative working to achieve success
Understanding of people, motivation, engagement, and culture-shaping communication
Proven strong ability to run multiple campaigns, programmes, and deadlines concurrently with strong prioritisation and structured planning skills
Thinks long term and connects day to day communication with business performance
Anticipates risks, opportunities and stakeholder impacts before they arise
Expertise in people and cultural change - Understands human behaviour and how people react to change
Exceptional writing, editing, and visual storytelling skills and editorial judgement
Experience working with creative agencies and managing external suppliers
Strong relationship builder and calm, credible trusted advisor – confidence working with and influencing senior stakeholders and providing constructive feedback and strategic communications advice to guide people toward better communication choices
A collaborative mindset and a passion for innovation and continuous improvement
Strong crisis and incident comms capability
Proven experience in internal comms strategy development – with expertise in change communications, coaching leaders, channel and content management
An eye for design and detail with strong writing and content creation skills across multimedia formats
Demonstrable experience delivering successful integrated change campaigns and using analytics to measure success
Proficiency in Microsoft Office and digital tools (e.g, CMS, intranet, Viva Engage)