Communications Agent

Maintaining smooth communication within the resort and ensuring guests have a pleasant experience

• Excellent verbal and written communication skills
• Strong organizational abilities and multitasking skills
• Comfortable with various computer programs and quick to learn new software
• The ability to follow proper payroll procedures
• The ability to provide general information and inquiries to all callers and is familiar with all hotel services, hours of operation, key hotel personnel, daily activities, special function, etc.
• The ability to successfully utilize the telephone switchboard, the hotel computer system, telex and facsimile machines
• The ability to answer all incoming calls promptly with a pleasant tone of voice, using names when possible, and routing calls to proper extensions
• The ability to accept and place wake-up calls for hotel guests

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals