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Clough currently has an opportunity for an additional Communications and Stakeholder Engagement Manager to join the Team on site. In this role, you will be responsible for setting the strategic direction the Communications and Engagement function for the project, ensuring the effective implementation of the community and engagement plan. You will manage local participation and steers the project narrative to influence critical project requirements to maintain a social license to operate.
Job Responsibility:
Manages the implementation of the Project Community and Stakeholder Engagement Plan, Local Industry Participation Plan, Social Impact Assessment, and Indigenous Participation Plan
Manages the communications and engagement programs to ensure a positive legacy and reputation of the brand through tailored engagement initiatives with the local community
Advises the Project Director on managing significant communications and stakeholder engagement risks, mitigating concerns, and liaising with the Corporate team and key stakeholders
Leads a rolling program of activities such as key stakeholder briefings, public displays, website and social media updates via content and collateral, newsletters, and letterbox drops to engage the wider community
Develops and maintains community relations-specific initiatives and induction to keep the near communities aware of the project updates
Develop internal communications tools to ensure best practices and engagement of the workforce
Regularly updates and implements strategy, management plans, forward outlook matrix, key messages, protocols, and approval processes
Works closely with technical streams to ensure stakeholder requirements are considered in the design and construction program
Oversees the management and maintenance of the stakeholder database and reporting requirements
Manages project contact points, including response deadlines, telephone information line, email address, social media, and website
Coordinates timely and sensitive responses to community concerns, including project design, significant milestones, changed traffic conditions, and construction activities
Assists in developing communication messages, escalation, and issues management protocols in collaboration with the CASE corporate team
Active member of the Project Management Team, elevating issues that may impact the project and the business’s reputation
Requirements:
Bachelor of Journalism, Communications, Marketing, Public Relations or equivalent
At least 15 years of experience in a construction environment or similar in Community and Stakeholder engagement, communication and media liaison
Act with a safety and sustainability mindset
Communication and adheres to CMS processes and procedures in all Engagement activities
What we offer:
Ongoing training for career progression
Industry leading paid parental leave program from the day you join
Mental health and wellbeing programs
Salary continuance insurance
A competitive remuneration package with employee assistance program for employees and their families and discounts on private health insurance, salary packaging, banking, travel, groceries and more