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We are looking for a skilled Communication Specialist to join our team on a contract basis. This position is based in New York, New York, and involves managing social media community engagement for a dynamic B2C services company. The role includes regular weekday coverage, as well as limited weekend responsibilities, making it ideal for individuals with a passion for digital communication and social media strategy.
Job Responsibility:
Oversee social media community management during designated hours from Monday to Friday, ensuring timely responses to inbound messages
Provide weekend coverage once a month, checking and managing social media channels three times daily
Develop and execute engaging content strategies, including copywriting tailored for various platforms
Collaborate with internal teams to align communication plans with broader corporate objectives
Monitor and analyze social media metrics, delivering insights to optimize audience engagement
Manage inbound queries and interactions, maintaining a consistent and meticulous brand voice
Create structured reports summarizing social media activity and performance
Assist in the development of internal communication plans to support team objectives
Ensure brand messaging is consistent across all communication channels
Stay updated on social media trends and best practices to enhance community management efforts
Requirements:
At least 1-2 years of experience in social media marketing, including community management
Proficiency in copywriting with the ability to craft compelling and audience-focused content
Strong understanding of corporate communications and internal messaging strategies
Familiarity with tools for creating structured social media reports
Experience in developing and implementing communication plans
Ability to manage social media interactions with attention to detail and in a timely manner
Knowledge of current social media trends and platforms
Excellent organizational skills and the ability to manage time effectively
What we offer:
Medical, vision, dental, and life and disability insurance
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