Communication Specialist II Job at Onward Search (Charlotte)

New

Site Specialist II

We are currently seeking a Site Specialist II to join our diverse and dynamic te...

Location

Poland , Warsaw

Salary:

Not provided

iconplc

Expiration Date

Until further notice

Requirements

Fluency in English, plus proficiency in French, German, Italian, or another European language
Bachelor's degree in life sciences, healthcare, business, or a related field, or equivalent clinical research experience
Relevant experience in site support, clinical administration, or similar roles within CRO, pharma, or healthcare
Good understanding of clinical trial processes, GCP, and site documentation requirements
Strong organizational and problem-solving skills, with the ability to manage multiple countries/sites and priorities
Excellent communication and interpersonal skills, with a proactive, service-focused mindset
Comfort working independently while collaborating effectively with cross-functional teams

Job Responsibility

Coordinating site-level document collection, review, and maintenance, ensuring accuracy and compliance for assigned sites or studies
Acting as an operational liaison for site staff on documentation, systems, and process-related questions
Maintaining up-to-date site status, metrics, and key milestones in clinical trial management tools
Support both internal and external stakeholders with submission-related coordination activities
Identify opportunities to improve workflows and contribute to process optimisation initiatives
Actively share insights and learnings with the broader team to encourage continuous development and alignment

What we offer

Various annual leave entitlements
A range of health insurance offerings to suit you and your family's needs
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead
Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others

Fulltime

New

Care Management Specialist II (RN or LCSW)

The Care Management Specialist II utilizes clinical skills and training to perfo...

Location

United States , Los Angeles

Salary:

88854.00 - 142166.00 USD / Year

L.A. Care Health Plan

Expiration Date

Until further notice

Requirements

Minimum of 3 years of recent care management experience with responsibilities of managing complex acute or chronic conditions in collaboration with members and interdisciplinary care professionals in a hospital, medical group or managed care setting, such as a health insurance environment and/or experience as care manager in home health or hospice environments
Experience providing care management with complex/catastrophic conditions
Current knowledge of clinical standards of care and disease processes
Critical thinking skill
Excellent customer service skills
Ability to clinically analyze the most complex cases involving highly acute physical health, behavioral health, complex/catastrophic and/or psychosocial issues to determine and implement the most effective member-centered interventions
Ability to triage immediate member health and safety risks
Ability to sensitively manage member or family responses associated with high acuity cases and support effective coping
Strong verbal and written communications skills to consult effectively with interdisciplinary teams, coordinate care with members and their families, and other internal and external stakeholders
Ability to use a personal computer, and knowledge of medical information systems

Job Responsibility

Applies clinical knowledge and experience to evaluate information regarding prospective care management members referred by health risk assessment (HRA), risk stratification, predictive modeling, provider’s utilization review vendors, members, Call Center, claims staff, Health Homes Program (HHP) eligibility or other data sources to determine whether care management intervention is necessary to meet the member's needs
Conducts Care Management services for the most complex and vulnerable members including: engaging in member centric communication which includes the interdisciplinary team, providers and family or authorized representatives
reviewing member claims histories and identifies intervention opportunities through the professional standards of practice
contacting and interviewing members to conduct a baseline assessment, assess self-care ability, assess knowledge and adherence deficits
conducting comprehensive clinical assessments as indicated
developing a member centric plan of care
Maintains assigned care management caseload for with a focus on the most complex, highest-risk members particularly those with advanced chronic conditions, co-occurring mental and/or substance abuse and complex social issues (e.g. homelessness, domestic violence)
Collaborates with primary care physician and other treating professionals as appropriate
Authorizes initiation of care management services and specialized program services for members and specific populations, and develops interventions designed to meet member or population desired outcomes
Provides comprehensive education and resources to members about accessing services, in-network use, national guidelines for care, community resources, and self-management skills and strategies

What we offer

Paid Time Off (PTO)
Tuition Reimbursement
Retirement Plans
Medical, Dental and Vision
Wellness Program
Volunteer Time Off (VTO)

Fulltime

New

Service Support Specialist II

Location

United Kingdom , Salford

Salary:

27000.00 - 30000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

2- 4 years of IT support experience, with service desk/desktop support (required)
High School Diploma/GED required
Associate degree in IT/related field (preferred)
Training, academic coursework on computer hardware, operating systems, and computer network functionality
Microsoft Certified: Modern Desktop Administrator Associate, or equivalent is highly desired
Expertise in multiple areas of IT (e.g., basic networking, server infrastructure, cloud productivity platforms)
Strong understanding of IT Service Management (ITSM) processes
Exceptional incident management and communication skills
Proficient in scripting (e.g., PowerShell) for automating desktop support tasks and diagnostics

Job Responsibility

Lead incident coordination for major or widespread service disruptions
Act as the primary liaison between end-users and specialized IT teams (Networking, Server, Platform)
Own and resolve Tier 3 incidents
Serve as the SME for hardware lifecycle management
Manage and tune proactive monitoring alerts for major IT solutions
Lead the initial triage and communication during high-severity incidents
Lead Problem Management efforts for recurring issues

What we offer

Secure reserved car parking space and excellent transport links
31 days holidays per year including 8 bank holidays
Healthcare Scheme
Company pension plan
Life Assurance
Salary Sacrifice Schemes
Various discounts and other incentives

Fulltime

Lending Specialist II

We are looking for a detail-oriented Lending Specialist II to support commercial...

Location

United States , Tampa

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience supporting loan operations, loan administration, closing coordination, or a related financial services function
Strong ability to review documentation carefully and maintain a high level of accuracy in a regulated environment
Working knowledge of lending procedures, due diligence practices, payment processing, and reconciliation activities
Proficiency with Microsoft Office applications, including tools used for reporting, tracking, and document management
Ability to communicate effectively with stakeholders across lending, operations, servicing, and legal teams
Strong organizational and time management skills with the ability to manage multiple priorities and deadlines
Customer service mindset with solid interpersonal skills and a detail-focused approach to issue resolution

Job Responsibility

Drive the progress of active lending transactions by working closely with Relationship Managers and coordinating next steps with internal teams to support on-time closings
Organize, validate, and track closing packages and related materials, partnering with legal counsel or internal documentation teams to confirm completeness and compliance
Support due diligence, application review, insurance verification, and operational readiness by gathering information and resolving documentation gaps throughout the transaction lifecycle
Identify issues that may affect execution or closing timelines, escalate concerns as needed, and help implement practical solutions that address risk and control requirements
Request missing records, assemble supporting file materials, and prepare supplemental documents required to finalize lending transactions
Collaborate with closing and servicing partners to ensure accurate loan booking, accrual balancing, and monitoring of daily cash activity
Coordinate funding events at closing, including initial disbursements, and help oversee ongoing loan activity such as payments, draws, and payoffs
Review loan documents thoroughly for accuracy and completeness and step in to facilitate closing activities when needed
Keep lenders informed of open issues, document exceptions, and transaction updates prior to closing to support smooth execution

What we offer

Medical, vision, dental, and life and disability insurance
Enroll in company 401(k) plan

Fulltime

Claims Specialist II

Claims Specialist II – Coordination of Benefits (COB) Do you enjoy solving compl...

Location

United States

Salary:

Not provided

Tier4 Group

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Minimum of two (2) years of medical claims processing experience
Strong analytical and investigative skills with the ability to resolve complex claims issues
Excellent written and verbal communication skills
Ability to prioritize and manage multiple tasks in a fast-paced environment
Proficiency with claims processing systems and Microsoft Office applications

Job Responsibility

Reviewing and processing medical claims with accuracy and attention to detail
Researching and resolving claim edits, denials, and payment discrepancies
Determining primary and secondary insurance coverage when members have multiple health plans
Applying Coordination of Benefits (COB) rules, including subscriber status, effective dates, plan types, and Medicare coordination guidelines
Updating claims and coverage records to ensure accurate claim adjudication
Investigating previously processed claims and making necessary benefit adjustments
Identifying and recovering overpayments through refunds, reprocessing, and recovery efforts
Communicating with members, providers, healthcare organizations, and insurance carriers to verify coverage and resolve claim issues
Reviewing quality audits and implementing corrections to maintain compliance and processing accuracy
Supporting special projects, process improvements, system updates, and departmental initiatives as needed

Billing Specialist II

Robert Half is the world’s first and largest specialized talent solutions firm t...

Location

United States , Philadelphia

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in billing, collections, accounts receivable, payment processing, or a related financial support role
Strong verbal and written communication skills with the ability to handle customer interactions professionally and effectively
Ability to review account activity accurately, post payments, and maintain detailed documentation with close attention to detail
Working knowledge of delinquency management, repayment arrangements, and customer account maintenance practices
Familiarity with compliance expectations related to collection activity, including applicable state and federal regulations
Proficiency in reporting, research, and basic auditing tasks within a fast-paced administrative or financial environment
Dependable attendance, schedule flexibility, and willingness to support evenings, weekends, or overtime as business needs require

Job Responsibility

Communicate with customers by phone and other channels to address payment questions, discuss overdue balances, and support resolution of account issues
Review invoice payments for accuracy, apply funds to the appropriate customer accounts, and help ensure billing records remain current
Work with customers to establish practical repayment arrangements based on their financial circumstances and account status
Prepare and distribute regular account status updates, including reporting on delinquent balances and ongoing collection activity
Maintain assigned account records by updating customer information, documenting actions taken, and processing necessary record changes
Support specialized account handling activities such as bankruptcy-related cases, soft no-pay scheduling, and agency or customer service workflow requests
Coordinate account updates with external collection partners, including submitting requests to remove accounts when appropriate
Research account discrepancies, assist with audits, and complete additional administrative or financial tasks as assigned
Follow applicable state and federal collection requirements while meeting attendance, scheduling, and workload expectations, including overtime when needed

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Physician Coding Specialist II

Under the direction of the Revenue Cycle Supervisor – Coding the Physician Codin...

Location

United States , Shaker Heights

Salary:

20.11 - 31.44 USD / Hour

University Hospitals

Expiration Date

Until further notice

Requirements

High School Equivalent / GED
2+ years Of medical billing experience
Billing experience in a multi-specialty group is a plus
Excellent interpersonal skills
Ability to recognize, evaluates, and solves problems
Strong verbal and written communication skills
Extensive knowledge of the claims development process
Basic knowledge of ICD-9 and CPT coding
Ability to handle a variety of tasks with speed, attention to detail, and accuracy
Computer literate

Job Responsibility

Analyzes outstanding insurance accounts
Initiates follow-up on identified accounts
Communicates with payors and internal departments
Researches and responds to telephone inquiries
Reviews and corrects coding edits and denials
May code ICD-10 from written documentation
May abstract CPT/HCPCS codes
May perform computer assisted coding functions
Maintains patient/physician confidentiality
Provides information and feedback to personnel

What we offer

Healthcare
Dental
Vision
Retirement plan options
Additional offerings

Fulltime

Marketing Specialist II - Marketing

Responsible for supporting marketing-related communications needs of designated ...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

Bachelor's Degree or equivalent years of experience in lieu of education required
1 – 3 years of experience

Job Responsibility

Supporting marketing-related communications needs of designated business groups and departments
Counseling businesses in developing and executing communications programs, including product advertising
Supporting and implementing digital marketing campaigns and web-based communications that syndicate key messaging and drive demand, utilizing paid, earned and owned channels and awareness strategies
Working with the marketing team to develop and implement strategies to meet objectives across email automation, targeted offer emails, and custom demand generation programs

Fulltime

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Communication Specialist II

Job Description

Job Responsibility

Requirements

What we offer

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