Communication Operations & Optimization, Sr. Specialist Job at Advocate Health Care

Communication Operations & Optimization, Sr. Specialist

Responsible for supporting the implementation of scalable communication processe...

Location

United States , Oak Brook

Salary:

44.15 - 66.25 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Bachelor’s degree in communications, journalism, public relations, marketing, advertising or other business-related field, or bachelor’s degree combined with relevant experience
Typically requires 5 years of experience in Communications, Marketing, Journalism or other business-related field, including experience with formulating and executing comprehensive communications strategies
A strategic thinker and creative problem-solver with a track record in internal communications, with a particular focus on reaching diverse audiences with varying levels of access to company-sponsored information
Ability to think big picture to foresee reputational risks and opportunities and zoom into critical details, nuances and variables to inform internal communications strategies and responses
Comfortable working across departments and businesses to bring a calm demeanor and coordinated approach to company issues, balancing competing perspectives and the needs of stakeholders at all levels
Proactive, independent, and takes initiative with consistent follow through
Superb communication skills, verbal and written, conducted in a timely manner
Superior time management skills with capability of working with and meeting deadlines
Ability to think critically, understand complex concepts, synthesize information and create clarity to support sound decision-making
Specific experience and strong record of success in understanding the environment, identifying opportunities, designing solutions and aligning action to drive performance

Job Responsibility

Support the execution of Advocate Health’s internal communications content strategy, in line with the wider internal communications strategy and business strategy and priorities
Support the tech-focused drivers of the communications strategy, including the integration and evolution of intranet-style platforms, the building and maintenance of SharePoint sites to serve the strategy and the platform crosswalk strategy that drives audience management
Executes the processes in place to plan, produce, govern and measure communications content across multiple teams and platforms
Implements the governance and segmentation of distribution lists to ensure targeted and efficient communication and partner with IT and data teams to maintain clean, up-to-date audience data and access controls
Integrates the use of AI tools and innovative solutions to improve message targeting, personalization and performance tracking
Support experimentation with new technologies to enhance message delivery and audience reach
Execute on the centralized "air traffic control" function to coordinate timing, relevance and frequency of messages
Gather and report out on success metrics, making recommendations for continued improvement
Execute on the reimagined intranet and internal digital communications strategy

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Sr. Billing Operations Specialist

Our client is seeking a Sr. Billing Operations Specialist to join their growing ...

Location

United States , Stamford

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred
5+ years of experience in billing operations, accounts receivable, collections, order-to-cash, or finance operations roles
Experience working within a managed services, staffing, outsourced services, professional services, logistics, facilities management, or similar service-based business model strongly preferred
Demonstrated experience managing complex customer billing tied to third-party vendor costs, labor-based services, or contract-driven invoicing
Strong understanding of accounts receivable, collections, cash application, dispute resolution, and billing controls
Experience working with NetSuite, Microsoft Dynamics, SAP, Oracle, or other ERP systems
Advanced Microsoft Excel skills including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis
Exceptional organizational skills with the ability to manage multiple priorities in a deadline-driven environment
Strong communication and customer service skills with the ability to interact effectively with both internal stakeholders and external clients

Job Responsibility

Manage the full billing lifecycle for client accounts, ensuring accurate and timely invoicing based on contractual agreements, vendor charges, service activity, and approved pricing structures
Review and reconcile third-party vendor invoices to validate billable expenses, labor costs, service volumes, and client-specific allocations prior to invoicing customers
Prepare, audit, and distribute high-volume customer invoices while ensuring all supporting documentation and approvals are properly maintained
Partner closely with Operations, Client Services, and Accounting teams to investigate and resolve billing discrepancies, pricing questions, invoice disputes, and client inquiries
Monitor accounts receivable activity, support collections efforts, and work directly with customers to resolve outstanding balances, remittance questions, and payment delays
Track and manage billing exceptions, credit memos, invoice adjustments, and dispute resolution through completion
Maintain customer master data, billing profiles, invoice delivery preferences, contract terms, purchase order requirements, and pricing schedules within the ERP system
Prepare and analyze billing and collections metrics, including invoice accuracy, billing cycle times, dispute aging, DSO trends, collections performance, and cash application reporting
Support month-end close activities by ensuring billing, receivables, accruals, and related reconciliations are completed accurately and on schedule
Identify opportunities to improve billing workflows, reporting capabilities, automation, and internal controls across the order-to-cash process

What we offer

medical insurance
vision insurance
dental insurance
life insurance
disability insurance
401(k) plan

Fulltime

Sr. Specialist Ecom Content & Promotion Operations

As a Sr. Specialist eCom Content & Promo Ops at adidas, you will support the dig...

Location

Turkey , Istanbul

Salary:

Not provided

Adidas

Expiration Date

Until further notice

Requirements

Degree with focus on Business Administration, Communication or IT or related areas, or equivalent combination of education and experience
3+ years of experience working within an eCommerce environment
Experience in managing the implementation/running of campaign delivery organizations
Good communication skills, comfortable presenting to stakeholders at various organizational levels both in person and remotely
Affinity with the Brand Marketing content delivery needs, solutions and processes
Ability to handle ambiguity and untangle complex situations into actionable activities
High resilience and solution oriented attitude
Understanding of technical and creative aspects of digital and mobile
Comfortable working with enterprise-level platforms and technologies like Content Management System, Salesforce Commerce Cloud (SFCC) or similar platforms
Knowledge of digital IT products and capabilities

Job Responsibility

Ensure on-time in-full execution of digital campaigns in terms of content publishing & promotions on all digital channels i.e. web & app
Execute the content briefs, web/app configurations for local brand & commercial campaigns & experiences, via content management system and commerce platform
Create & manage cart promotions & vouchers to support commercial campaigns & B2B partnership
Execute hype draws and waiting room mechanics on flagship app and Confirmed app to support customer signups and increase in demand and sell-through rate
Ensure quality of delivery for local activations to ensure that deliverables meet the brief and agreed scope
Work closely with master data team to verify campaign product listing pages and tag PDP callouts on right articles
Support CRM Operations for certain countries to manage email communications to customers
Contribute to the implementation of success KPIs to ensure that digital activations are optimized based on results and insights
Support quick resolution of campaign/promotion/content publishing issues on time
Provide continuous transparency on status of activations to key stakeholders

Fulltime

Process Improvement Sr. Specialist

Support delivery of process excellence initiatives by leading end-to-end diagnos...

Location

Egypt , Giza

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

+3 years’ experience in process improvement / transformation / management consulting
Strong communication and collaboration skills
able to engage cross-functionally
Lean Six Sigma Green Belt
Tools: Excel/PowerPoint
process mapping
reporting (Power BI is a plus)

Job Responsibility

Lead workstreams within process optimization projects: deliver assigned scope from discovery to implementation, ensuring alignment to priorities and measurable outcomes
Run process diagnostics: capture VOC/pain points, map As-Is/To-Be, identify waste and bottlenecks, and recommend improvements
Perform RCA and propose solutions: conduct 5-Why/Fishbone/Pareto and validate root causes using data/logs and operational evidence
Analytics & KPI management: build KPI baselines, benchmarking views, and tracking to monitor performance and confirm benefits
Standardization and document: draft SOPs, controls, checklists, and process documentation
maintain version control and ensure repeatability
Stakeholder engagement & workshops: facilitate process mapping/RCA/prioritization workshops and drive action closure across teams
Business case support: quantify benefits (time, cost, risk reduction, CX), support business case inputs and benefit tracking
Change enablement support: prepare communication/training drafts and operational readiness packs for new processes

Fulltime

Sr. Specialist, Procurement Category Management

This role leads the procurement of strategic packaging categories for Nestlé Hea...

Location

United States , Bridgewater

Salary:

85000.00 - 95000.00 USD / Year

Nestle Health Science

Expiration Date

Until further notice

Requirements

Bachelor's degree required
preferably in Business, Engineering, Food Science, or a related field
Proven experience in procurement category management supporting manufacturing, commercial, and/or corporate functions across various operating models
5+ years of experience with strong subject matter expertise in packaging categories, ideally within food, pharmaceutical, nutraceutical, personal care, or chemical industries
Demonstrated experience in strategic sourcing and category management, including supplier selection, contract negotiation, and implementation
Hands-on experience developing and onboarding new suppliers and delivering business solutions
Strong knowledge of procurement methodologies and supplier markets
Experience leading change management initiatives and driving continuous improvement
Ability to lead cross-functional teams and solve complex business challenges
Strong project management and organizational skills, with the ability to manage multiple priorities

Job Responsibility

Lead procurement of strategic packaging categories for Nestlé Health Science US, managing a complex spend portfolio of approximately $30–$40M across a diverse supplier base
Partner cross-functionally to align on business needs and drive effective sourcing strategies, supplier selection, pricing, contracting, and supplier performance
Develop and execute short- and long-term category strategies and annual sourcing plans to deliver value and support business objectives
Lead supplier negotiations and establish contract pricing, terms, and conditions to secure high-value, cost-effective agreements
Drive continuous improvement initiatives and maintain a savings pipeline, ensuring accurate tracking and alignment with Finance
Conduct market research and monitor industry trends to inform category strategies and adapt to changing business needs
Manage supplier performance, including ongoing evaluation and implementation of improvement plans to enhance quality, service, and delivery
Proactively identify and mitigate supply risks, partnering with supply planning teams to resolve issues and ensure continuity
Collaborate with commercial and cross-functional teams to maintain alignment on business priorities and identify opportunities for innovation and value creation
Support new product launches, technologies, and key initiatives by leveraging supplier capabilities and insights

What we offer

Performance-based incentives
401k with company match
Healthcare coverage

Fulltime

Transport Planning Sr. Specialist

Design, plan, and optimize a resilient transport network to optimally support th...

Location

Egypt , Giza

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

BSC in Electrical Engineering majoring in Communication and Electronic Engineering
Preferred 2 Years Experience in engineering field
Good Knowledge in engineering and project managements
Good knowledge of Data analytics and python programming
Self-Motivated
Can Work under stress
Teamwork Spirit and Initiative
problem solving and decision making
Management across multiple streams

Job Responsibility

Design the needed transmission changes/upgrades to cater the required transport capacities for both Mobile & Enterprise/Fixed networks
Own reengineering planning and optimization activities to maximize utilization, efficiency, and overall network performance and to enhance network resilience, reduce congestion, and ensure service continuity for critical services
Lead the deployment of 5G networks, including network dimensioning, managing field activities, and setting annual performance targets
Promote the spread of automation and the digitalization of processes (Group Digital Program) to reduce the operational effort and achieve greater efficiency in deployment in the individual markets
Monitor end‑to‑end project execution, identifying bottlenecks or interdependencies and proposing solutions that enhance delivery efficiency
Follow up on different stakeholders (Rollout, Service Management...) to ensure implementation of the issued changes as planned and on Time
Design risk mitigation solutions for LOS & Offload problems
FTTS Planning, analysis and optimization
Continuous updating and Data cleansing for Different TX planning tools & DBs

Fulltime

Process and Procedural Document Specialist, Sr. Manager

Parexel FSP is hiring a Process and Procedural Document Specialist, Sr. Manager ...

Location

Argentina; Brazil; Mexico , Remote; Remote; Remote

Salary:

Not provided

Parexel

Expiration Date

Until further notice

Requirements

A minimum of a BA or BS is required, advanced degree in relevant field desirable. Degree or professional certification in process design or change management, or equivalent experience
A minimum 5-8 years of experience in design and documentation of pharmaceutical business processes (safety, regulatory, medical and/or clinical). Demonstrated process development expertise
Ability to manage multi-phase moderately complex projects with multiple contributors/collaborators, facilitate cross functional global or enterprise teams, optimize subject matter involvement, and interacts at all levels in a matrix environment. Strong organizational skills and ability to prioritize multiple projects and meet targeted deliverables and deadlines
strong planning and multi-tasking skills
Ability to lead by example, demonstrating the sponsor’ values and effectively implement strategies through influence and persuasion
Demonstrate ability to adapt to changing situations and work well under pressure
Technical proficiency, including skills in use of common desktop tools (MS Word, MS Excel, MS Project)
tools for process design and mapping
and systems for document management, publishing, communication, and learning management
Understanding of the fundamentals of electronic publishing of procedural documents

Job Responsibility

Lead a matrix team comprised of global and/or local subject matter experts, business process owners, and key stakeholders, with minimal assistance, in the development, revision, process mapping, process enhancements, implementation and maintenance of process quality standards and procedural documentation (policies, SOPs and associated documents) for approximately 10,000 colleagues across the sponsor’ clinical, medical, safety, regulatory and enterprise quality management system global processes
Function as a key subject matter expert in the document management model, quality management system, and quality standards. Providing advice and recommendations to global and local colleagues on process enhancement and continuous improvement project teams. provide strategic recommendations regarding process design, documentation development, change management and supporting systems by understanding the business, organization and associated responsible roles
Plan and manage process development projects to address the full life cycle: requirements and policy setting
process design, documentation and training development and delivery
change management planning and deployment
and transition to an oversight system that incorporates performance monitoring and continuous improvement once the new/revised process is fully operational
Applies knowledge and understanding of global regulations in a GxP environment and produces processes and related documentation that meets regulatory requirements, supports corporate compliance, is inspection ready and is designed with operational effectiveness in mind and contains measurable controls where applicable
Identifies areas of training focus and collaborate closely with training developers on training strategies and plans
Contribute to compliance and audit/inspection readiness strategies and plans
Participate in regulatory inspections, external PV license partner audits, and other internal audits by being the liaison for documentation requests and responding to findings

Process Improvement Sr. Specialist

At Vodafone, we’re not just shaping the future of connectivity for our customers...

Location

Egypt , Giza

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Process mapping & redesign: E2E thinking, handoffs, controls
Structured problem solving: CA, hypothesis testing, simplification of ambiguity)
Analytical capability: trend analysis, KPI design, insights)
Stakeholder management & facilitation: workshops, alignment, influence without authority
Documentation & communication: SOPs, presentations, executive-ready updates
+3 years’ experience in process improvement / transformation / management consulting
Strong communication and collaboration skills
able to engage cross-functionally
Lean Six Sigma Green Belt
Tools: Excel/PowerPoint

Job Responsibility

Lead workstreams within process optimization projects: deliver assigned scope from discovery to implementation, ensuring alignment to priorities and measurable outcomes (supports execution of major optimization initiatives
Run process diagnostics: capture VOC/pain points, map As-Is/To-Be, identify waste and bottlenecks, and recommend improvements
Perform RCA and propose solutions: conduct 5-Why/Fishbone/Pareto and validate root causes using data/logs and operational evidence.
Analytics & KPI management: build KPI baselines, benchmarking views, and tracking to monitor performance and confirm benefits
Standardization and document: draft SOPs, controls, checklists, and process documentation
maintain version control and ensure repeatability
Stakeholder engagement & workshops: facilitate process mapping/RCA/prioritization workshops and drive action closure across teams (supports cross-functional collaboration and influence
Business case support: quantify benefits (time, cost, risk reduction, CX), support business case inputs and benefit tracking
Change enablement support: prepare communication/training drafts and operational readiness packs for new processes

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Communication Operations & Optimization, Sr. Specialist

Job Description

Job Responsibility

Requirements

What we offer

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