Communication and Sales Trainer

• Design and deliver learning interventions rich in sector knowledge and understanding that builds skills and confidence required to delight and serve clients
• Lead training sessions and workshops for wealth management professionals at all levels, utilising a variety of instructional techniques to engage participants and promote learning
• Build relationships, collaborate, and consult with subject matter experts, senior leadership, and external partners to ensure training content is relevant, promoting best practices, and striving for ‘world-class’ outcomes
• Evaluate impact of training programs through assessments, surveys, and performance metrics, making data-driven recommendations for improvements and enhancements
• Strengthen a culture of inclusion and belonging at RBC
• Provide continuous feedback and coaching to teams and individuals on all aspects of performance
• Stay abreast of behavioral economics, sales techniques, industry trends, market developments, and regulatory changes, incorporating relevant information and fresh insights into training content, and adjusting approach as needed
• Serve as a resource and point of contact for wealth management professionals seeking guidance on training-related matters, providing ongoing support and assistance
• Support Wealth Management Europe’s activities to enable the consistent delivery of good client outcomes in accordance with RBC BD values, policies, and regulatory requirements
• Consult and collaborate with other key business functions to deliver cohesive training solutions that are aligned with business strategy
• Travel across the office network to build relationships and deliver development needs as required

• Proven track record of designing and delivering effective training programs, with strong facilitation, presentation, and communication skills
• Excellent communication, storytelling, and presentation skills, with the ability to engage and motivate audiences
• Previous experience in professional services, wealth management, or training and development is preferred
• Strong understanding of the nature of client/adviser relationships and the ability to recognise and add value to these
• Self-motivated, with strong organisational skills
• the ability to manage multiple initiatives simultaneously and meet deadlines
• Strong evidence of tenacity and resilience
• the ability to thrive and to support others through organisational and behavioural change

Industry related qualifications e.g. CISI, CII level 4 would be useful but not a requirement

• Leaders who support your development through coaching and managing opportunities
• Opportunities to work with the best in the field
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team