Communication Agent Job at Four Seasons (Langkawi)

Concierge & Communication Agent

The Four Seasons Hotel Kyoto is looking for a Concierge & Communication Agent (C...

Location

Japan , Kyoto

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Fluent Japanese
Fluent English
Passion for excellence
Expertise in hospitality operations
Proven leadership experience

Job Responsibility

Respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies
Ensure all local and corporate policies, works rules and benchmark standard are properly applied
Utilize Golden appropriately for a maximum guest recognition/satisfaction
Developing guest connection and gain feedback from the guest regarding their overall stay or specific issue in particular then actively seeking solution to resolve the problem
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
resolves customer complaints
assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices
Processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner
Assure that concierge desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current. Great knowledge to activities that available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests
Perform any additional duties as assigned by Chief Concierge or Director of Room

What we offer

Be part of a cohesive team with opportunities to learn, grow and develop
Have the opportunity to engage in diverse and challenging work
Derive a sense of pride in work well done
Be recognized for excellence

Fulltime

Communication/ Reservation Agent

Our Communication/Reservation Agent promotes the hotel and provides information ...

Location

Jordan , Amman

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Bachelor Degree / Diploma degree or equivalent experience
A minimum of 1 year of experience in same field
Excellent verbal communication skills in both Arabic and English Languages
Customer service experience
Strong sales skills

Job Responsibility

Answers phone inquiries in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions
Taking telephone, e-mail and fax reservations enquiries
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
resolves customer complaints
Acquire comprehensive knowledge of the Hotel and the company and keep updated with seasonal changes and new information
Utilizes and ensures proper working condition of the telephone switchboard, the hotel computer systems and high-speed Internet system
Responsible for non-phone communication and reservation duties, including processing new bookings, updating and organizing existing reservations, and responding to inquiries received through the reservations email inbox
Answers general reservations emails, retrieve and distribute mail and process brochure requests
Accepts and delivers wake-up calls and messages in a timely manner
Performs installation and repairs of telephone or high-speed Internet services in the guest room or public area meeting space

What we offer

Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Complimentary dry cleaning for employee uniforms
Complimentary employee meals

Fulltime

Communication & Reservations Agent

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best ...

Location

Greece , Vouliagmeni

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

European Passport or the legal right to work in Greece
Excellent verbal & written communication skills in English are essential
Previous experience in a similar role is advantage
Proficiency in Greek language is an advantage

Job Responsibility

Be fully aware of Four Seasons core standards and service Culture
Capture sales from in-coming reservations calls and coordinate details of each reservation
Answer all incoming calls and FS messenger from outside and channel them as appropriate
Reply to all guests’ inquiries for accommodation or general hotel information
Articulate the description of the hotel and explain the features to maximize finalizing the booking
Register all the pertinent information within the right systems and follow up thoroughly to make sure the guests satisfaction and smooth operation
Responsible for effective implementation and compliance Reservation Standards
Achieve targeted goals in Hotel Mystery Shopping calls (whenever applicable)
Maintain accuracy and cleanliness of the PMS Database
Ensure market segmentation is accurate for each reservation

What we offer

Competitive Salary and comprehensive Benefits Package
Complimentary Employee Meals, Bus Transportation, Uniform & Laundry Services
Ticket Restaurant monthly allowance of €100
Complimentary Nights at Four Seasons Hotels & Resorts globally
Employee Recognition Program
Opportunities for Global Travel through Task Forces and Transfers
Access to Four Seasons global Training & Development

Fulltime

Python Developer

We are looking for an experienced Python Developer to support the design, develo...

Location

United States , Santa Ana

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5+ years of software engineering experience in enterprise or industrial technology environments
Experience developing with Python, including scripting for automation, tooling, or process improvement initiatives
Hands-on knowledge of Microsoft SQL and designing data-driven applications or multi-domain data solutions
Familiarity with AI platforms, AI engineering concepts, AI algorithms, Agentic AI, and AI/ML rostering technologies
Ability to evaluate technical requirements, produce clear documentation, and communicate effectively with cross-functional teams and external vendors
Proven capability to support software deployments, production environments, and continuous improvement efforts in fast-paced settings

Job Responsibility

Develop and maintain software solutions by adhering to established development standards, engineering practices, and delivery expectations
Architect integrated data and application solutions that connect multiple domains and support broader business operations
Assess emerging platform features, recommend enhancements, and implement improvements that strengthen system performance and maturity
Manage assigned engineering work within defined timelines and budget expectations while providing regular progress updates
Use engineering and design tools to create, refine, and support technical solutions for software and process-related needs
Translate manufacturing and process requirements into documented software and engineering solutions that support operational goals
Partner with pre-production engineering teams to deliver development support, troubleshoot issues, and improve readiness for deployment
Work closely with external software providers, internal stakeholders, and technical teams to resolve application issues and influence product improvements
Drive continuous improvement across tooling, workflow, documentation, training, and data distribution processes to increase quality, throughput, and overall efficiency
Support the integration of new systems, software releases, and production updates while responding quickly to shifting business priorities and unplanned demands

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

New

Agentic AI Engineer Co-Op

An Agentic AI Engineer designs, builds, and deploys autonomous AI systems that c...

Location

Salary:

Not provided

Campbell Soup Company

Expiration Date

Until further notice

Requirements

2+ years in AI/ML system design, deployment, or autonomous agent development
Programming: Proficiency in Python (and sometimes Java, C#) for AI/ML solution development
Agent & Workflow Expertise: Experience with agent orchestration frameworks and multi-agent communication protocols
RAG & LLM Integration: Hands-on with RAG architectures, evaluation methodologies, and LLM integration
Cloud & DevOps: Experience with cloud platforms (e.g., Azure, AWS) and CI/CD pipelines
Governance & Compliance: Understanding of responsible AI, security, and compliance in regulated domains (e.g., retail)

Job Responsibility

Design & Develop Agentic Systems: Build intelligent agents capable of autonomous planning, reasoning, and task execution, often using LLMs (e.g., GPT-class, LLaMA), multi-modal models, and autonomous workflows
Orchestration & Frameworks: Implement agent orchestration using frameworks like LangChain, AutoGen, CrewAI, Semantic Kernel, or custom solutions
Retrieval-Augmented Generation (RAG): Design and optimize RAG pipelines for enhanced reasoning with external knowledge, including document ingestion, chunking, embeddings, vector stores, and retrieval ranking
Tool & Memory Integration: Develop agents that call APIs, databases, and other tools, maintain memory, and adapt based on outcomes
Evaluation & Monitoring: Create evaluation frameworks for accuracy, grounding, latency, and cost
build observability for agent behavior and failure modes
Model Adaptation: Fine-tune or adapt foundation models (e.g., via LoRA, adapters) for domain-specific use cases
Production Deployment: Deploy GenAI/agentic systems in cloud-native environments with CI/CD, versioning, and runtime safeguards
Cross-Functional Collaboration: Work with data scientists, ML engineers, product teams, and governance/compliance stakeholders

What we offer

medical
dental
short and long-term disability
AD&D
life insurance
matching 401(k) plan
unlimited sick time
paid time off
holiday pay
free access to the fitness center (if in WHQ)

New

Senior Data Scientist - Agentic Systems

The Global Marketing Engines and Experiences (E&E) team within Microsoft is resp...

Location

United States , Redmond

Salary:

119800.00 - 234700.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Doctorate in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 1+ year(s) data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results)
OR Master's Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 3+ years data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results)
OR Bachelor's Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 5+ years data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results)
OR equivalent experience

Job Responsibility

AI-Native Operations
Design, build, and ship agentic capabilities that make the analytics team more AI-native, including co-PM agents that triage incoming work, monitor data science workstreams in Azure DevOps, and propose ticket updates that keep our backlog accurate without manual hygiene effort
Build PM-layer agents that read across the Azure Dev Ops (ADO) portfolio to surface risk, estimate effort on new requests, and recommend project plans that managers can adapt rather than write from scratch
Establish shared infrastructure and patterns — prompting, evaluation, orchestration, observability, guardrails — that let the rest of the team build downstream agents reliably
Analyst Delivery Acceleration
Develop LLM-powered internal tools and skills that compress the cycle from analytics request to delivered insight, including capabilities that draft, format, and pressure-test the standard inputs analysts produce for MBR, MMR, and leadership review rhythms
Identify the highest-friction parts of the analyst delivery flow and design generative AI interventions that remove rather than relocate the work
Partner with the analytics team to instrument adoption, measure time saved, and iterate based on real usage rather than projected value
Marketer-Facing Capabilities
Lead the design and delivery of marketer-facing generative AI capabilities, anchored by a conversational analytics agent that allows marketers across Brand, Product Marketing Management (PMM), Customer Insights, and demand generation to self-serve on the analytics questions they bring to the team today

What we offer

Eligible for benefits and other compensation

Fulltime

New

Project Manager Construction Consultancy

An exciting opportunity has arisen for a Project Manager to join a growing and h...

Location

United Kingdom , Bristol

Salary:

40000.00 - 52000.00 GBP / Year

Brandon James

Expiration Date

Until further notice

Requirements

Experience working as a Project Manager or a strong Assistant Project Manager within a construction consultancy
Residential or PBSA project experience
Employer's Agent experience would be highly advantageous
Experience delivering projects through multiple project stages
Strong client-facing and stakeholder management skills
Degree qualified in Project Management, Construction Management or a related discipline
Working towards or keen to achieve MRICS, MAPM or MCIOB status
Excellent communication and organisational skills

Job Responsibility

Managing residential and PBSA developments from inception through to completion
Acting as the primary point of contact for clients and project stakeholders
Coordinating multidisciplinary consultant teams
Managing project programmes, risks and reporting
Overseeing procurement and contract administration processes
Chairing project meetings and preparing client updates
Building and maintaining strong client relationships
Ensuring projects are delivered in line with client objectives and industry best practice
Taking ownership of projects with a high degree of autonomy

What we offer

Hybrid working arrangement
Industry-leading APC support with an exceptional chartership success record
Clear progression route to Senior Project Manager
Full project ownership and client exposure
Pension scheme
Professional membership support
Ongoing training and development
Opportunity to work on high-profile residential and PBSA developments

Fulltime

New

Workforce Management Lead, Enterprise Ops

Airbnb was born in 2007 when two hosts welcomed three guests to their San Franci...

Location

Canada

Salary:

128000.00 - 160000.00 CAD / Year

Airbnb

Expiration Date

Until further notice

Requirements

10+ years of operations experience in a fast paced and ambiguous work environment, with at least 5 years of experience in vendor management, workforce management and/or capacity planning
Extensive experience of influencing and managing stakeholders, including clear examples of negotiating difficult demands and mediating competing priorities
Experience operating as a strategic thought partner to senior leaders, translating ambiguous business goals into concrete workforce plans with measurable outcomes
Strong process design and execution skills
for example rebuilding and launching a new complex cross-functional process
Extensive experience building capacity plans, staffing/scheduling plans, and allocating resources across multiple competing priorities based on ROI or alignment with company goals
Strong analytical skills, ability to break performance out into underlying drivers and understand program ROI by taking a holistic view to costs and benefits
Expertise in Google sheets, should be expert at using complex formulas and should be able to create well-organized spreadsheets with raw data inputs
Experience with SQL is a plus
Experience driving efficiency with onshore and offshore BPO partners for Quality, Trust, Sales or CS teams

Job Responsibility

Lead demand forecasting, capacity planning and utilization reporting across both the Scaled Ops team and the Rev Ops Sales teams
Tightly run and improve our weekly project staffing and scheduling process, deciding the optimal allocation of agents across new and existing projects, including prioritization and trade-off discussions with multiple stakeholders, managing their expectations around balancing priorities and when to start, stop and continue projects
Maintain a real-time, comprehensive view of all active and pipeline projects including tracking status, performance, blockers and distill this into a weekly / monthly executive briefing that gives senior leaders a clear picture of operational health
Build consensus and secure decisions around program resources and requirements such as tooling, analytics and reporting
Collaborate with our stakeholders to proactively build our project pipeline to ensure that the team has a strong bench of valuable work to transition to if other projects wind down early
Measure and report out on the team’s cost efficiency, including gains from e.g. the introduction of AI tools. Collaborate on quarterly OKR targets, and analyze the overall ROI of our workflows and motions
Run the project governance system, ensuring that we work on only the highest value projects, and constantly review whether existing work should be continued
Proactively identify and escalate operational risks including capacity shortfalls, underperforming vendors, or misaligned project KPIs with a recommended course of action before they become critical issues
Collaborate on driving partner efficiency performance via a data-driven assessment of team and individual output, perform deep dives (such as time and motion studies), and structure the best measurements and incentives to optimize performance

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

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Communication Agent

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