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Comms & Engagement Lead

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PA Consulting

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Location:
United Kingdom , London

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Category:
Public Relations

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Contract Type:
Not provided

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Salary:

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Job Description:

We’re looking for Comms & Engagement Lead for Digital & Data who will lead on delivering the strategic communications and engagement plan for the stream. This role is focused on Digital & Data but also connects the stream to the wider firm. You’ll work closely with the Inclusion & Engagement team, Internal Communications, HR, and other central teams to support firm-wide initiatives. This role reports to the Digital & Data Stream Lead.

Job Responsibility:

  • Develop and own the D&D communications and engagement strategy, leading all actions aligned to the plans
  • Advise senior leadership, shaping messaging, and enabling two-way communication
  • Lead high-quality, multi-channel communications
  • Regularly evaluate communication effectiveness using insights and data
  • Strengthen culture, community across Digital & Data
  • Build and maintain trusted relationships with senior Digital & Data leaders, challenging and advising appropriately
  • Strengthen an internal network across functions (Internal Comms, HR, Talent, Inclusion & Engagement)
  • Use your network to advocate for Digital & Data colleagues and connect people across PA
  • Using pulse survey data, you will lead Stream wide initiatives, campaigns, or workstreams, ensuring clear structure, objectives, and outcomes
  • Lead rank-based forums and line manager forums for the stream
  • Run regular listening circles for underrepresented groups, in line with pulse survey
  • Build collaborative, inclusive environments that help teams thrive and perform
  • Lead or contribute to Digital & Data strategic initiatives, transformation programmes and culture building efforts
  • Introduce new tools, technologies, and ideas to improve communications and community building
  • Demonstrate excellence in communication strategy, content creation, engagement design, and change communications
  • Stay up to date with trends in internal communication, digital engagement, and employee experience
  • Promote best practice and role model communication excellence across the firm
  • Line manage team members (2) and project teams, providing coaching, feedback, and development conversations
  • Create psychologically safe environments where teams can share ideas, innovate, and develop
  • Work with our marketing team to support external marketing campaigns
  • The Intelligent Enterprise

Requirements:

  • Senior level internal communications or engagement experience in digital, tech, or data led environments
  • Proven ability to design and implement communication strategies that engage diverse audiences
  • Exceptional written, visual, and verbal communication skills
  • Strong stakeholder influence and relationship management
  • Experience using digital engagement tools, metrics, and insights
  • Ability to manage multiple priorities in a fast-paced environment
  • Good understanding of internal communications and employee engagement, event management, and market trends
  • Action and results oriented, taking an insights-driven approach to monitor and implement initiatives to continuously improve employee engagement

Nice to have:

  • Creative, strategic thinker with a passion for culture, engagement, digital communities, and employee experience
  • Skilled at navigating complexity and leading through ambiguity
  • Enthusiastic about building community and enabling others to succeed
  • Passionate about people and making a difference
What we offer:
  • Health and lifestyle perks accompanying private healthcare
  • 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days
  • Generous company pension scheme
  • Opportunity to get involved with community and charity-based initiatives
  • Annual performance-based bonus
  • PA share ownership
  • Tax efficient benefits (cycle to work, give as you earn)

Additional Information:

Job Posted:
April 16, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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