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Commis Waiter/Waitress

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Fortnum & Mason

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Location:
United Kingdom , London

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Category:
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Contract Type:
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Salary:

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Job Description:

Join the Fortnum & Mason Team! Are you passionate about delivering great service and eager to share your knowledge with others? Do you have a flair for customer service and a love for artisanal products? If so, we have the perfect opportunity for you! Fortnum & Mason are looking for an exceptional Commis Waiters to join our unique team at our beautiful store in Piccadilly at The Royal Exchange. Responsible for demonstrating world-class service, our new team member will possess passion for our product, and an ability to bring this to life for each and every customer.

Job Responsibility:

  • Work with the Restaurant team to ensure the smooth running of the restaurant
  • Ensuring Restaurant is prepped for each shift e.g.
  • preparing the bread and butter for the stations and waiter stations are properly stocked, Condiments prepped and mis en place for the pass
  • Polishing of cutlery completed quickly and efficiently
  • Create and deliver an extraordinary customer experience, meeting all targets set
  • Demonstrate an authentic and passionate understanding of brand, menus and restaurant service

Requirements:

  • Create and deliver an extraordinary customer experience, meeting all targets set
  • Demonstrate an authentic and passionate understanding of brand, menus and restaurant service
  • Ability to multitask, prioritize and manage time effectively
  • Ability to think quickly and rationally to ever-changing situations
What we offer:
  • Competitive hourly rate + paid overtime
  • Discretionary annual bonus (up to 5% of salary)
  • Up to 40% store and restaurant discounts
  • Subsidised staff restaurant using Fortnum’s ingredients
  • 28 days holiday + a day off for your birthday and 5 extra wellbeing days off
  • Matched pension scheme and career development opportunities
  • Annual staff party and incredible gifts after 5 years

Additional Information:

Job Posted:
March 25, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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