This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Reporting into the Room Service Manager, you will be responsible for preparing food and beverage orders, delivering trolleys and trays to guests in their rooms according to standards as per HACCP system. You will be placing food and beverage amenities to the guests’ rooms, collecting trolleys and trays from rooms in a timely manner. You will be supporting the Chef de Rang - Room Service as needed in describing the food and beverage selection to our guests by offering interesting and vivid descriptions of each item’s origin, taste and preparation methods.
Job Responsibility:
Prepare food and beverage orders
Deliver trolleys and trays to guests in their rooms according to standards as per HACCP system
Place food and beverage amenities to guests’ rooms
Collect trolleys and trays from rooms in a timely manner
Support Chef de Rang - Room Service in describing food and beverage selection
Greet guests and describe selected items
Communicate options for removal of trays and dishware
Respond to request for tray removal
Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations
Anticipate guest needs, ascertain satisfaction, and offer suggestions
Respond urgently and appropriately to guest concerns and requests
Properly and accurately close guest checks securing room number and signature
Properly settle voided checks or complimentary meals
Requirements:
High School education or equivalent experience
Minimum one year food service or related work
Attention to detail, strong interpersonal and relationship building skills
Ability to multi-task with excellent organizational skills
Be a team player
Bring personal touch and energy to InRoom Dining experiences
Ability to carry and balance a tray
English language
Other languages are appreciated
Nice to have:
Other languages are appreciated
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Dry Cleaning for Employee Uniforms
Meals available at Employee Restaurant
Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
Employee Recognition Programs
Opportunities to build a successful career with global potential