Commis de Rang - In-Room Dining

• Ensure timely, accurate, and high-quality preparation, delivery, and presentation of in-room dining orders, including trays, trolleys, linens, china, glassware, and cutlery, maintaining an elegant and discreet service style
• Set up in-room dining service (tables or trolleys) according to hotel standards, ensuring cleanliness, order, and attention to detail
• Clear and retrieve trays and trolleys from guest rooms promptly and unobtrusively, maintaining cleanliness and organization of service areas
• Check and refill condiment containers and minibar or IRD amenities when required, in compliance with HACCP and hotel standards
• Support the service team by delivering beverages, dishes, and amenities efficiently while ensuring accuracy of orders
• Provide a warm and professional in-room welcome, explaining the setup when appropriate and responding promptly to guest requests
• Anticipate guest needs and ensure all requests are fulfilled in a timely and courteous manner
• Maintain continuous communication and coordination with the kitchen and Chef de Rang to ensure all orders meet quality and presentation standards
• Ensure all In Room Dining equipment, pantries, and service areas are kept clean, organized, and fully stocked
• Contribute to a seamless and high-end guest experience by upholding the hotel's service philosophy and standards at all times

• Previous experience in Food & Beverage service, preferably in a luxury hotel or fine dining environment
• Basic knowledge of In Room Dining or restaurant service standards and procedures
• Good understanding of HACCP regulations and hygiene standards
• Strong attention to detail and commitment to high-quality service
• Excellent interpersonal and communication skills with a guest-oriented mindset
• Ability to work in a fast-paced environment while maintaining composure and professionalism
• Flexibility to work shifts, including weekends, evenings, and public holidays
• Team player with a proactive and positive attitude
• Good command of Italian and English
• additional languages are considered a plus
• Well-groomed appearance and adherence to grooming standards

additional languages are considered a plus

• A competitive salary package
• ALL - Heartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide
• Learning & development: Opportunity to develop your talent and grow within your property and across the world