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Reporting to the Outlet Manager and supporting the Pool & Bar team, you will contribute to delivering an exceptional Pool & Bar experience through attentive, efficient, and personalized service. Your role will include assisting with food and beverage service in the pool area, supporting the setup and upkeep of service stations, delivering orders to Guests, and ensuring poolside areas are maintained to the highest standards. You will work closely with the team to create a refined, relaxed, and welcoming luxury experience for every Guest.
Job Responsibility
Support the Pool & Bar team in delivering food and beverages to Guests at sun loungers and tables, ensuring orders are served promptly, accurately, and professionally
Assist in describing menu items and beverage offerings to Guests, communicating any special requests or dietary requirements to the bar and kitchen team through the hotel’s point-of-sales system
Maintain cleanliness and organization of poolside areas, bar counters, tables, loungers, and service stations throughout the shift, ensuring all areas reflect the hotel’s luxury standards
Assist with the setup and breakdown of the pool and bar operation, including preparation of mise en place, polishing glassware and cutlery, replenishing supplies, and organizing service equipment
Follow all health, safety, hygiene, and service standards in line with hotel procedures
Requirements
High school education or equivalent experience
Previous experience in restaurants, bars, hotels, resorts, beach clubs, or pool operations is preferred, ideally within a luxury hospitality environment
Positive attitude, willingness to learn, strong teamwork skills, and a passion for hospitality and Guest service
Strong attention to detail and the ability to work efficiently in a fast-paced outdoor environment
Ability to carry trays and work comfortably in an outdoor poolside setting
Ability to read, speak, and understand English and Italian
What we offer
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Dry Cleaning for Employee Uniforms
Meals available at our Employee Restaurant
Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
Employee Recognition Programs
Opportunities to build a successful career with global potential