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Manages the day-to-day activities of a team of Underwriters and may manage title professionals and support personnel that provides underwriting support and expertise to company personnel, agents, and customer(s), related to the issuance of real estate title insurance commitments and policies. Utilizes underwriting standards and guidelines within delegated authority limits, to underwrite the issuance of title insurance and provide guidance in the performance of real estate settlement services.
Job Responsibility
Manages and sets priorities of the daily operations of a large functional area or department
Manages a group of professionals (typically skilled exempt and non-exempt level employees) who have responsibility for operations and project outcomes
Provides direct and indirect supervision of teams
Contributes to project reviews and approves detailed designs and cost estimates for projects
Participates in long-range departmental planning and provides input to operational decisions and to clarify or modify project plans, and/or schedule requirements
Writes and conducts employee performance reviews and provides ongoing performance feedback through coaching
Makes hiring and compensation recommendations
May get input from Senior Management/Executive Management
Other duties as assigned
Requirements
Juris Doctor preferred. Bachelor's degree or equivalent combination of education and experience
5-7 years of directly related experience in the Title Industry
3-5 years demonstrated experience in a supervisory or management role preferred
Successful track record designing, developing, and executing complex projects in area of functional expertise
Ability to establish and maintain effective working relationships at the Management level across functional groups and business units
Adeptness to influence the thinking of, or gain acceptance from, others in sensitive situations, using influence and preventing damage to the relationships
Strong capacity to communicate the function's vision and the department's direction and set aligned goals
Provides resources and creates systems to measure results
Familiar with competitor, financial and industry dynamics
Actively recruits, retains, and develops talent and holds employees accountable for results
Leads change, manages conflict, and fosters collaboration
Drives and models customer loyalty, manages customer expectations, solicits customer feedback, and ensures commitments are met
Provides others with reliable information and delivers informative and persuasive presentations
Uses good listening skills and negotiates effectively
Collaboratively engages with leaders to create, identify, and implement solutions to further effectiveness of the business