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Commercial Training Coordinator

norfolkandwaveneymind.org.uk Logo

Norfolk and Waveney Mind

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Location:
United Kingdom , Norwich

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Contract Type:
Not provided

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Salary:

25500.00 GBP / Year

Job Description:

We are recruiting a Commercial Training Coordinator role, a key position within our Charity Development team. This role supports the Commercial Training Manager (CTM) in ensuring the effective planning, coordination and administration of our commercial training function an important income-generating activity for the organisation. As the Commercial Training Coordinator, you will play a vital role in delivering high‑quality, customer‑focused training services.

Job Responsibility:

  • Managing the commercial customer pipeline administration
  • Supporting marketing activity
  • Coordinating training delivery logistics
  • Providing timely, professional communication to clients and prospective customers
  • Working closely with colleagues in both the Commercial Training Team and the Learning and Development team
  • Helping to maintain alignment across the organisation’s training functions particularly around course allocation, consultant scheduling and shared systems or processes

Requirements:

  • Strong administrative skills, with excellent attention to detail and the ability to manage competing priorities
  • Experience coordinating training, events, programmes or similar operational activities
  • Experience working in a customer-facing or commercial environment, responding to enquiries and maintaining positive, professional relationships
  • Experience managing multiple diaries, scheduling appointments or coordinating staff training availability
  • Experience using CRM systems or similar client‑management databases
  • Experience providing administrative support in a fast‑paced environment
  • Experience liaising with external stakeholders, suppliers, clients or partners
  • Experience working within a charity, social enterprise or values-driven environment (desirable)
  • A driver licence and access to a vehicle is essential

Nice to have:

Experience working within a charity, social enterprise or values-driven environment

What we offer:

Mileage is paid at 45p per mile for cars after your home to work base mileage is deducted

Additional Information:

Job Posted:
February 14, 2026

Expiration:
February 26, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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