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We are recruiting a Commercial Training Coordinator role, a key position within our Charity Development team. This role supports the Commercial Training Manager (CTM) in ensuring the effective planning, coordination and administration of our commercial training function an important income-generating activity for the organisation. As the Commercial Training Coordinator, you will play a vital role in delivering high‑quality, customer‑focused training services.
Job Responsibility:
Managing the commercial customer pipeline administration
Supporting marketing activity
Coordinating training delivery logistics
Providing timely, professional communication to clients and prospective customers
Working closely with colleagues in both the Commercial Training Team and the Learning and Development team
Helping to maintain alignment across the organisation’s training functions particularly around course allocation, consultant scheduling and shared systems or processes
Requirements:
Strong administrative skills, with excellent attention to detail and the ability to manage competing priorities
Experience coordinating training, events, programmes or similar operational activities
Experience working in a customer-facing or commercial environment, responding to enquiries and maintaining positive, professional relationships
Experience managing multiple diaries, scheduling appointments or coordinating staff training availability
Experience using CRM systems or similar client‑management databases
Experience providing administrative support in a fast‑paced environment
Experience liaising with external stakeholders, suppliers, clients or partners
Experience working within a charity, social enterprise or values-driven environment (desirable)
A driver licence and access to a vehicle is essential
Nice to have:
Experience working within a charity, social enterprise or values-driven environment
What we offer:
Mileage is paid at 45p per mile for cars after your home to work base mileage is deducted