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Heidi Logo Heidi · Sales

Commercial Team Manager

Australia, Melbourne · Job Posted February 18, 2026
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Job Description

We’re looking for a leader to manage our commercial team in Australia. You’ll manage a team of SDRs, BDRs and AEs across the full go-to-market funnel, from pipeline generation to complex deal execution, while shaping the strategy and culture of the commercial engine. This is a hands-on leadership role for someone who can coach, support and shepherd deals of all sizes, remove obstacles, think creatively, and build a performance culture that feels distinctly “Heidi”: bold, fast, curious and customer-obsessed.

Job Responsibility

  • Lead, coach and develop a team of SDRs, BDRs and AEs across SMB, Mid-Market and Enterprise (non-hospital)
  • Run high-energy weekly rituals: pipeline reviews, forecasting, call coaching, outbound labs, and deal strategy sessions
  • Build a team-wide culture of creativity, experimentation and 1% improvements — the “Heidi Way”
  • Recruit, onboard and ramp new talent as we expand across Australia
  • Partner deeply with AEs to navigate and close small, medium and complex deals
  • Step into deal cycles with executive presence, commercial rigour and the ability to unblock momentum
  • Guide teams on pricing, competitive positioning and mutual success plans
  • Maintain high forecasting accuracy and deliver predictable, compounding revenue growth
  • Continuously prosecute, refine and evolve our go-to-market strategy alongside the VP of Sales
  • Identify and run strategic bets that create asymmetric upside. New motions, new segments, creative campaigns
  • Partner with Product, Marketing, CS and RevOps to build the flywheel
  • Champion a data-led, insights-driven approach to prioritisation and account strategy

Requirements

  • An experienced sales leader (3+ years leadership preferred) across SMB/MM/Enterprise motions in SaaS
  • Comfortable managing hybrid teams (SDR/BDR/AE) and building scalable, repeatable operating rhythms
  • Set the tone for a high-performance, high-trust sales culture
  • Obsessed with customers and solving real problems for clinicians
  • Energised by high growth, ambiguity and building something world-class from the ground up

What we offer

  • Flexible hybrid working environment, with 3 days in the office
  • A generous personal development budget of $500 per annum
  • Learn from some of the best engineers and creatives, joining a diverse team
  • Become an owner, with shares (equity) in the company, if Heidi wins, we all win
  • The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
  • If you have an impact quickly, the opportunity to fast track your startup career
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