Commercial Team Leader, Lawes Consulting Group

Lawes Consulting Group

Location:
United Kingdom, Berkshire

Category:
Insurance

Contract Type:
Not provided

Salary:

50000.00 GBP / Year

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Job Description:

Lawes are currently working with a highly regarded Insurance Broker who have an exciting a new opportunity for a Team Leader to join their team in Berkshire. The ideal candidate will need to have a strong background in the insurance industry, excellent leadership skills, and a passion for driving team performance and delivering outstanding service to clients.

Job Responsibility:

Supervise daily operations of the team to ensure targets and service levels are met or exceeded
Monitor and evaluate team performance, providing coaching, feedback, and development plans
Handle complex queries and resolve escalations in a timely and professional manner
Ensure compliance with all regulatory and internal policies and procedures
Collaborate with senior management to implement strategic initiatives and process improvements
Prepare reports and analyse data to identify trends, areas of improvement, and success metrics
Motivate team members to maintain high levels of engagement and performance
Conduct regular team meetings and one-on-ones to communicate goals, updates, and expectations
Support recruitment, onboarding, and training of new team members

Requirements:

A minimum of 3 years’ experience of managing a team is essential
Cert CII qualified or willing to work towards
Good knowledge of Word Microsoft and other business tools would be an advantage
Must have a very professional attitude & telephone manner

What we offer:

Flexible work pattern with only 3 days a week in the office
Clear training programme in place

Additional Information:

Job Posted:
April 24, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Commercial Team Leader