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Commercial Team Leader

https://www.lawesrecruitment.co.uk Logo

Lawes Consulting Group

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Location:
United Kingdom , Berkshire

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Category:
Insurance

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Contract Type:
Not provided

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Salary:

50000.00 GBP / Year

Job Description:

Lawes are currently working with a highly regarded Insurance Broker who have an exciting a new opportunity for a Team Leader to join their team in Berkshire. The ideal candidate will need to have a strong background in the insurance industry, excellent leadership skills, and a passion for driving team performance and delivering outstanding service to clients.

Job Responsibility:

  • Supervise daily operations of the team to ensure targets and service levels are met or exceeded
  • Monitor and evaluate team performance, providing coaching, feedback, and development plans
  • Handle complex queries and resolve escalations in a timely and professional manner
  • Ensure compliance with all regulatory and internal policies and procedures
  • Collaborate with senior management to implement strategic initiatives and process improvements
  • Prepare reports and analyse data to identify trends, areas of improvement, and success metrics
  • Motivate team members to maintain high levels of engagement and performance
  • Conduct regular team meetings and one-on-ones to communicate goals, updates, and expectations
  • Support recruitment, onboarding, and training of new team members

Requirements:

  • A minimum of 3 years’ experience of managing a team is essential
  • Cert CII qualified or willing to work towards
  • Good knowledge of Word Microsoft and other business tools would be an advantage
  • Must have a very professional attitude & telephone manner
What we offer:
  • Flexible work pattern with only 3 days a week in the office
  • Clear training programme in place

Additional Information:

Job Posted:
April 24, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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