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Randstad Logo Randstad · IT - Administration

Commercial Support Lead

United Kingdom, Solihull · Job Posted May 29, 2026
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Job Description

Our client, a leading global medical device organization, is seeking a highly organized and proactive Commercial Support Lead to join their Electrophysiology (EP) division. In this pivotal role, you will work closely with the commercial team, internal stakeholders, and healthcare procurement customers. Your primary focus will be coordinating end-to-end tender and framework submissions from pre-tender stages through to award. You will also oversee customer catalogs, range extensions, data compliance, and pricing integrity.

Job Responsibility

  • Tender & Framework Excellence: Own the tender process by collating, reviewing, and distributing critical documentation
  • NHS Partnership Support: Collaborate closely with the NHS Supply Chain Partnership Manager
  • Catalog Management: Lead national catalog updates and range extensions
  • Procurement Liaison: Connect directly with hospital and customer procurement departments to investigate and resolve pricing discrepancies
  • Database & Data Integrity: Maintain an accurate, fully auditable Tender & Quote database
  • Process Improvement & Onboarding: Maintain up-to-date commercial operations training materials and onboard new team members

Requirements

  • CIPS Level 3+, a relevant Bachelor's degree, or equivalent professional commercial experience
  • Advanced SAP user experience is essential
  • Proficiency in managing shared Microsoft Outlook inboxes
  • Strong competencies in Microsoft Excel and PowerPoint for data analysis and stakeholder reporting
  • Prior experience working within NHS procurement, pricing frameworks, and medical device compliance structures is highly desirable
  • Exceptional time management, organizational clarity, and the ability to confidently communicate data and processes to stakeholders at all management levels
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