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Smartsheet is looking for a Commercial Solutions Engineer who will provide technical leadership throughout the inside sales process. You will be a trusted solution and technical advisor during the sales process and provide expertise that ensures successful Smartsheet deployment and adoption.
Job Responsibility:
Be a recognised Smartsheet expert and develop deep Smartsheet knowledge relevance (workflow definition, solution design)
Partner with Commercial Account Executives to deliver technical demonstrations of the Smartsheet SaaS platform, Integrations, and Add-Ons
Collaborate with existing Solutions Engineers in the design of creative solutions to customer requirements using Smartsheet
Identify, build, and demonstrate Smartsheet solutions that solve specific customer problems
Develop strong relationships with sales teams to drive successful sales engagements, this could include providing daily product/technical support to cross-functional partners
Provide support for preparing technical responses to prospect questions, FAQs, knowledge base and case support entries
help define “best practices” for broad usage across large enterprises
Collaborate with Product teams to ensure offerings align with customer needs
Travel to enterprise customer sites periodically, serving as a technical subject matter expert to the sales team
Support marketing related events periodically, traveling onsite to represent Smartsheet, demonstrate the platform and connect with customers or prospects
Deliver on, and exceed, all performance targets
Perform other duties as assigned
Requirements:
1-3+ years of experience as a pre-sales Solutions Engineer or related field in the SaaS and enterprise software industry
Technical leadership and outstanding customer-facing skills
Passion for working with web-based technologies and desire understanding of functionality, use cases, and business and technical elements
Consultative approach regarding technology and product positioning to both business and technical users
Experience in solution design or solution architecture related to collaboration/workflow/project management
Experience working in a fast-paced, high growth software company where change is a constant
Willing to travel periodically based on customer and business need
Google apps, Salesforce.com, MS Suite skills
Fluency in French & English is required
Legally eligible to work in the UK on an ongoing basis
What we offer:
Employer-paid Private Medical and Dental, additional cost for family members
Monthly contributions toward your pension
Monthly stipend to support your work and productivity
25 days paid for Holiday + Bank Holidays + Flexible Time Away Program
20 weeks fully paid Maternity Leave
12 weeks fully paid Paternity/Adoption Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to Udemy online courses
Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account
Teleworking options from any registered location in the UK (role specific)
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