Commercial SFM & Bistro Manager, IKEA

IKEA

Location:
China, Shenzhen

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

IKEA Retail Food contributes to long term sustainable growth, profitability, customer experience and brand positioning in all IKEA touchpoints. Customers can expect a safe, healthy, delicious, sustainable, affordable and joyful food experience.

Job Responsibility:

Contributes to the implementation of global and national compliance standards to secure a safe environment for customers and co-workers
Ensure that retail foundations and sales steering tools, food safety and Swedishness are in place to optimise commerciality
Lead and implement the commercial strategy and commercial calendar in collaboration with relevant stakeholders
Drive the cross merchandising strategy to maximise sales by liaising effectively with the relevant stakeholders
Lead and manage the food supply chain for efficient ordering, production and inventory levels to maximise profitability
Develop and improve by seeking and acting upon customer feedback
Ensure that the Bistro & Swedish Food Market is in shape as new, that common store planning is followed and vitality packages are implemented
Contribute to the creation and implementation of the unit business plan and the IKEA Retail Food business plan and other action plans
Responsible for securing an excellent customer experience by ensuring that the team has the correct knowledge about the IKEA range (Food and product) and the IKEA services and can share this with customers in a good way
Identify, recruit, introduce and develop the many talents and to secure succession planning
Secure a lean, diverse and high performing team through building IKEA Food and IKEA competence and leadership and empowering co-workers to act on their own initiative
Responsible for the implementation of the global and national people and sustainability strategies

Requirements:

IKEA Concept, Brand, Culture & Values
IKEA Food business solutions
IKEA compliance standards
IKEA Food safety standards
Local food legislations
National business direction
Consumer and Market research
Customer buying behaviour
Food trends

Additional Information:

Job Posted:
June 09, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Commercial SFM & Bistro Manager