Commercial Schemes Account Handler

• Manage and review commercial schemes and policies
• Build and maintain relationships with clients and insurers
• Handle new business, renewals, and adjustments for clients
• Work with insurers to get competitive quotes and terms
• Ensure all documentation is accurate and up-to-date
• Provide excellent customer service and support the team when needed
• Respond to client queries and process policy changes
• Liaise with insurers and clients for quotes and policy details
• Ensure smooth handling of accounts, including renewals and adjustments
• Maintain accurate client records and ensure compliance
• Support the team and share best practices

• At least 2 years experience in commercial insurance, ideally working with schemes
• Experience with commercial lines (property, liability, etc.)
• Exposure to personal lines would be useful but not essential
• Strong communication skills (verbal and written)
• Attention to detail and organisational skills
• Ability to prioritise tasks and manage time effectively
• Strong team player with good IT skills

Exposure to personal lines