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Learn customer base by interviewing customers, visiting outside businesses, and understanding critical buying influences in the area
Communicate with and thank customers
Research quotes and orders
Process customer orders
Pick, pull, and pack will call and/or delivery items for customers
Establish sourcing of products from vendors
Monitor competitions pricing, product assortment, services, fees, and marketing efforts to ensure stores Business-to-Business program is competitive
Track and review Business-to-Business customers purchases to identify trends and opportunities
Coordinate local community involvement
Empower and involve entire store personnel
Provide training to internal team members on product knowledge, sales skills, customer service and technology
Requirements:
Education/Training: High School degree, some college preferred. Possess a vast product knowledge of consumable products along with a willingness to learn.
Experience: Outside sales and marketing experience with retail programs, establishing relationships and new accounts, and other promotional activities.
Experience in a retail environment either in marketing, sales, or back office.
Skills/Knowledge: Excellent quantitative and computer skills. Analytical and pricing knowledge with the ability to conduct comparison analysis and make sound decisions.
Knowledge of retail computer systems, MS Word and Excel a plus.
Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task.