Commercial Sales Team Leader Job at IKEA (Kelowna)

Sales & Commercial Team Leader – Small Store

Location

Italy , Lecce

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Experience in sales and in leading teams in customer-facing environments
Strong commercial mindset with the ability to identify opportunities and turn them into results
Good understanding of customer behaviour and how to act on insights
Ability to use data and KPIs to guide decisions and improve performance
Hands-on leadership style, with the ability to act quickly and take ownership
Strong communication skills and ability to build trust within the team

Job Responsibility

Drive sales performance by leading commercial priorities, range focus and customer engagement across all channels
Turn local customer needs into clear and actionable commercial plans, ensuring an inspiring and seamless shopping experience
Lead and develop your team, building strong sales mindset, product knowledge and ownership
Work closely with the rest of the store to ensure commercial plans are executed effectively in daily operations
Take responsibility for the store beyond your area, stepping into operational topics when needed and showing curiosity and willingness to grow across the full store scope

What we offer

Structured HR processes to support you in your growth (onboarding, training, coaching sessions, internal recruitment opportunities, etc)
Wellbeing Offering, including an Employee Assistance Program (EAP)
Healthy and affordable food: access to a corporate canteen
Employee discount: 15% on the purchase of IKEA products for personal use
IKEA Vouchers for the most important moments in your life (marriage, cohabitation, birth or adoption of a child)
Corporate discounts: portal dedicated to our co-workers to enjoy discounts for different activities such as travel, leisure, technology and more
Bonuses: every year all the co-workers can be rewarded for how we develop our business together

Fulltime

Sales Team Leader - Bathrooms

Why we will love you You care about making a positive impact in the world. You ...

Location

United States , East Palo Alto

Salary:

27.77 - 38.93 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

Experience working in a fast-paced, customer-oriented (service or retail) industry
Experience leading and developing people, preferably in a retail environment
Experience in customer service, problem-solving and conflict handling techniques
Must be able to lift, carry, push, pull, slide, or transfer (26-50 lbs) frequently
Must be able to stand, walk, talk, type, reach, hear, see, twist more than 46% of the time

Job Responsibility

Overseeing the daily operations of the Sales floor team to secure a consistent product range presentation and customer shopping experience
Provides a great IKEA shopping and brand experience to drive repeat visitation to the IKEA store by maintaining store merchandising standards and ensuring a great meeting with the customer
Oversees the daily operations of the sales floor team in order to secure a consistent range presentation and customer shopping experience through ensuring a flexible, competent, and knowledgeable work force
Hires, onboards and trains co-workers
Directs the overall selection, onboarding, coaching and development of co-workers
Creates individual development plans to secure succession
Manages resource planning, co-worker relations issues and performance and delegates responsibilities
Drives sales by ensuring co-workers have the product knowledge, IKEA Concept tools, resources and home furnishing expertise to actively sell and meet commercial review standards
Monitors and follows up on sales, supply, customer insights, and customer-centric KPIs to understand opportunities to improve
Secures Sales Location Management (SLM) to ensure the optimal ASSQ is in place to meet the customer, and has the products available at all times for the customer shopping experience to thrive

What we offer

Generous paid time off, holiday, and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime

Commercial Team Leader - Pacific

As a Commercial Team Leader, you optimise the shopping experience to drive sales...

Location

India , New Delhi

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Experience in sales and leading teams in a customer-focused environment
Strong commercial awareness and a results-driven mindset
The ability to identify and act on business opportunities
Confidence in decision-making and prioritisation
A collaborative approach and strong communication skills
Passion for developing people and building engaged teams
Flexibility to work in a dynamic retail setting
Alignment with IKEA values and a passion for life at home

Job Responsibility

Lead, coach and develop your team to deliver strong commercial performance
Ensure your department is always fully stocked, priced, clean and inspiring
Drive sales steering based on priorities, customer insights and local market trends
Act quickly on commercial opportunities, stock situations and customer feedback
Execute department action plans aligned with store and country priorities
Deliver excellent customer experiences across all sales channels
Promote and implement sustainability initiatives within your team
Monitor key performance indicators and take corrective actions
Collaborate with stakeholders to strengthen commercial outcomes
Support fulfilment operations to ensure product availability and efficiency

Fulltime

As-Is Sales Team Leader

As a Product Recovery Team Leader, working to prevent the occurrence of unnecess...

Location

United States , Stoughton

Salary:

27.51 - 38.00 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

Experience in managing, leading, and developing people preferably in customer-centric service or retail environment
Understanding of business processes and working methods within IKEA retailing
Knowledge of applicable policies, laws, and regulations
Knowledge of business and management principles, budgeting, and resource allocation

Job Responsibility

Lead, recruit, develop, and schedule a team of recovery co-workers to secure department routines and succession
Ensure all recovery processes are completed in a consistent manner
Identify business opportunities and implement business plan tactics to improve performance
Create a commercial recovery sales floor
Monitor the sales floor to secure the highest return while ensuring a timely sell-through of products
Implement and continuously ensure optimal use of common working methods relating to recovery process
Cooperates across functions and leads interdependently to ensure everyone understands and contributes to the recovery process
Works with Imonitor recovery related questions on a consistent basis and champions all necessary changes to ensure compliance
Monitor and ensure the proper coding of relevant transfers
Contribute to an environment where IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime

Sales Team Leader

As a Sales Team Leader, you will play a pivotal role in driving Vodafone Busines...

Location

United Kingdom , Belfast or Glasgow

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Strong experience within B2B sales, ideally within telecommunications
Experience of leading, coaching or developing people, with a track record of helping others perform and improve
Commercially astute, with the ability to build ROI-led business cases linked to customer needs and strategic goals
Technically aware, with a solid understanding of the relevant portfolio and solutions
Strong strategic selling skills, including identifying opportunity, planning activity and turning sales plans into results
Confident using sales tools and systems, including CRM platforms, LinkedIn Sales Navigator and Highspot
Experience of selling into public sector is highly desirable

Job Responsibility

Lead a high-performing team that delivers sales charter KPIs, builds strong pipeline, and achieves 3x+ target cover through effective activity and customer engagement
Create an inclusive, supportive team culture aligned to Spirit Values, including strong onboarding and a clear diversity and inclusion focus
Manage time and coverage effectively across the team to maximise prospect engagement, addressable market penetration, and conversion
Deliver monthly, quarterly and annual sales targets while maintaining strong customer satisfaction and a positive customer experience
Coach, develop and performance-manage individuals, while overseeing forecasting, pipeline health, resource planning and recruitment to support sustained revenue growth

What we offer

Excellent basic salary plus bonus and Vodafone benefits
up to 28 days off plus bank holidays
paid time for charity work
discounts
vouchers
pension plan
learning tools
parental leave policies

Fulltime

Sales Team Leader

Sales Team Leader (40T, 1Year Temporary) - IKEA Goyang

Location

South Korea , Goyang-si

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Passion for selling, reaching goals, and creating the best possible experience for IKEA customers
IKEA values that accurately reflect your own values and ways of working
Understanding of competitors and the local market environment
The right attitude and behaviour to actively sell and support customers throughout their buying journey
Understanding of customer behaviour and customer needs
Understanding and active use of the Selling the IKEA Way and Pricing the IKEA Way manuals
Ability to make things happen by championing flexibility, speed, and simplicity
Strong decision-making capabilities with a thoughtful and considered approach
Ability to take responsibility and delegate when necessary
Strong communication skills with the ability to engage co-workers and customers in a friendly and approachable manner

Job Responsibility

Lead by example on the shop floor every day by supporting, challenging, and coaching co-workers
Together with your team, put the customer first in everything you do within the store
Ensure every customer has a shopping experience that exceeds their expectations
Take full responsibility for ensuring your shop is always in excellent condition — fully stocked and with the four merchandising basics in place at all times: priced, clean, well assembled, and available
Together with your Shopkeeper, take responsibility for department goals and ensure action plans are clearly communicated and implemented within the team
Follow up on agreed actions by using proven solutions and best practices to deliver department goals
Build strong knowledge of IKEA products, including their features and benefits, and actively share this knowledge with customers and co-workers
Proactively identify commercial opportunities and take action to maximize sales by understanding customers, the local market, and competitors
Respond quickly to commercial opportunities, including product availability changes (overstock and out-of-stock situations) and customer feedback such as the top 10 most frequently asked questions
Actively sales steer together with your team toward top-selling products, prioritized products (e.g. overstock/övertag), and IKEA service products to maximize sales and long-term profitability

Fulltime

Sales Team Leader

At Exodus, we love adventure travel and always have. We first took a group of tr...

Location

United Kingdom , Surbiton

Salary:

35000.00 - 40000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience coaching and developing sales teams to consistently achieve and exceed revenue and conversion targets
Strong communication skills and a customer-first mindset
The ability to stay calm, focused, and organised in a fast-paced environment
A commercial mindset with a strong understanding of sales KPIs and how to leverage them for performance improvement
High-impact sales leader and creative coach who drives innovation through engaging, strategic development
Confidence in presenting to different audiences and supporting change
A proactive, hands-on approach and a passion for helping others succeed
Emotional intelligence and can quickly build strong relationships, earn trust, motivate and understand others

Job Responsibility

Sales Coaching & Development – Prepare and deliver individual coaching sessions, using weekly scorecards and bi-weekly quality reviews to ensure consistent, high-quality performance across the team
Performance Management – Provide both formal and informal performance management where necessary, setting clear expectations and addressing challenges proactively
Data-Driven Leadership – Analyse and act on team performance data (including Sales KPIs and Qualtrics) to identify opportunities for growth and improvement
Global Collaboration – Partner with global sales leaders to design and deliver department-wide coaching, actively contributing to sales engagement forums and cross-brand coaching circles within Travelopia
Recruitment & Onboarding – Recruit, train, and support new team members, equipping them to achieve and exceed company targets
Stakeholder Engagement – Build and maintain strong relationships with key stakeholders across Product, Marketing, and Commercial, collaborating on initiatives that drive sales effectiveness and business growth
Issue Resolution – Handle escalated booking issues and consultant errors quickly and effectively to maintain customer satisfaction and protect revenue
Team Motivation & Growth – Maximise sales opportunities by driving performance against measurable KPIs, ensuring team members are supported, motivated, and set up for success
Performance Reviews & Objectives – Conduct regular 1:1s, development reviews, and set SMART objectives to support continuous improvement
Event & Training Support – Contribute to the organisation of company-wide annual staff educationals as well as Adventure Connects and team socials to enhance knowledge and engagement across the team

What we offer

Educational travel: Experience Exodus trips firsthand!
25 days annual leave plus birthday day off and bank holidays
Contributory Pension Scheme
Private Medical Insurance
Health and Dental Plans
Travel and retail discounts

Fulltime

Sales Team Leader - Kitchen Planning

Overseeing the daily operations of the Sales floor team to secure a consistent p...

Location

United States , Stoughton

Salary:

27.51 - 38.00 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

3 years experience working in a fast-paced, customer-oriented (service or retail) industry
3 years experience leading and developing people, preferably in a retail environment
3 years experience in customer service, problem-solving and conflict handling techniques
Must be able to lift, carry, push, pull, slide, or transfer (26-50 lbs) frequently
Must be able to stand, walking, talking, typing, reaching, hearing, seeing, twisting more than (46%) of the time

Job Responsibility

Overseeing the daily operations of the Sales floor team to secure a consistent product range presentation and customer shopping experience
Provides a great IKEA shopping and brand experience to drive repeat visitation to the IKEA store by maintaining store merchandising standards and ensuring a great meeting with the customer
Hires, onboards and trains co-workers
Directs the overall selection, onboarding, coaching and development of co-workers
Creates individual development plans to secure succession
Manages resource planning, co-worker relations issues and performance and delegates responsibilities
Drives sales by ensuring co-workers have the product knowledge, IKEA Concept tools, resources and home furnishing expertise to actively sell and meet commercial review standards
Monitors and follows up on sales, supply, customer insights, and customer-centric KPIs to understand opportunities to improve
Secures Sales Location Management (SLM) to ensure the optimal ASSQ is in place to meet the customer, and has the products available at all times for the customer shopping experience to thrive
Secures execution of the commercial calendar, strategies and workbriefs by partnering with necessary stakeholders

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime

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Commercial Sales Team Leader

Job Description

Job Responsibility

Requirements

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