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Commercial Sales Coordinator

United Kingdom, Crick · Job Posted March 20, 2026
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Job Description

Be at the Heart of Our New Commercial Venture! City Plumbing is the UK’s leading name in domestic plumbing and heating, but we aren't stopping there. We are currently launching a dedicated Non-Residential (Commercial) division, and we are recruiting for a motivated Commercial Sales Coordinator to help orchestrate our growth. This is a unique opportunity to join a high-performing team in its early stages. You will be the vital link between our market data, our sales field team, and our prospective commercial clients.

Job Responsibility

  • Strategic Lead Generation: Utilise industry tools to identify new construction projects and high-value commercial prospects
  • Outbound Engagement: Reach out to potential new clients and lapsed accounts to introduce the Commercial and City Plumbing proposition
  • Account Coordination: Qualify leads and coordinate with Senior Account Managers to ensure a seamless handover for site visits and quotes
  • Database Management: Maintain an accurate CRM system, ensuring sales pipeline is organised and up to date
  • Sales Recovery: Analyse customer spending patterns to re-engage with 'lost' accounts through targeted offers and service updates
  • Cross-Functional Support: Work alongside the wider commercial team to help execute sales campaigns and meet monthly growth targets

Requirements

  • Proactive communicator confident on the phone
  • Natural ability to build lasting rapport with site managers, contractors, and procurement teams
  • Organised mindset to thrive in fast-paced environments
  • Experience managing a robust pipeline of leads and prioritising tasks
  • Sales flair with background in internal sales, business development, or customer service
  • Genuine love for the 'thrill of the win'
  • Strong Industry Interest in plumbing, heating, or construction sectors is a significant advantage
  • Eager willingness to learn and master the field
  • Must be UK Based
  • Prepared to travel to head office in Crick at least three times a week after training
  • Prepared for quarterly overnight stays

What we offer

  • Bonus
  • Discounts, savings and cash back at numerous retailers
  • Life assurance
  • Extended family policy including maternity, paternity, additional annual leave and more
  • Mental Health First Aiders and Employee Assistance Programme
  • Complete induction and a company that lets you grow and encourages development
  • Financial education and loans
  • Flexible working options
  • A business striving to create an environment of inclusion

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