Commercial Restaurant Manager

The role of Commercial Restaurant Manager is unique within the IKEA store. You are not only the “shopkeeper” of all IKEA Food areas – including the Swedish Restaurant, Bistro, and Swedish Food Market – but also lead customer service, merchandising, logistics, active selling, and ISAN (In Shape As New – ensuring all equipment and areas are well-maintained and visually appealing). You are responsible for analysing and driving performance through KPIs, adapting to seasonality and special events (both in-store and externally), and following up on the results of activities and changes. A strong understanding of food safety and quality standards is essential, as is the ability to support kitchen operations when required.