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Koala Logo Koala · -

Commercial Project Coordinator

Japan, Tokyo · Job Posted April 10, 2026
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Job Description

As a Commercial Project Coordinator, you will act as the operational backbone of Koala Japan’s commercial organization, ensuring that key initiatives move from idea to execution smoothly and predictably. This role exists to bring structure, clarity, and discipline to how we run projects across teams. From product launches and major campaigns to retail openings and sales activations, you will coordinate stakeholders, track progress, and ensure nothing falls through the cracks. You will operate as a close partner to the Commercial Marketing & Sales Director, helping translate strategy into clear actions, timelines, and accountability across the organization. Your work will reduce operational friction, improve decision visibility, and enable leaders to focus on strategic priorities rather than execution bottlenecks. Ultimately, this role ensures Koala’s commercial initiatives are delivered with greater speed, coordination, and execution excellence.

Job Responsibility

  • Admin & Operational Support: Support the daily operational rhythm of the commercial team
  • Meeting preparation & follow-ups: Prepare agendas, notes, and documentation
  • Capture decisions, actions, owners, and deadlines
  • Ensure follow-up on agreed next steps
  • Document management: Maintain updated decks, trackers, templates, and project status documents
  • Ensure key information is centralized, organized, and accessible
  • Cross-team coordination: Collect updates and inputs from multiple stakeholders
  • Consolidate information across teams to avoid misalignment
  • Help prevent last-minute issues by ensuring early preparation and clarity
  • Project Management: Lead the operational coordination of key commercial initiatives
  • Own and maintain project trackers for initiatives such as product launches, sales activations, retail store openings, major commercial events
  • Ensure every project includes clear ownership, defined scope, structured timeline, identified dependencies, weekly status updates
  • Run weekly or bi-weekly project check-ins
  • Identify and escalate risks early
  • Maintain visibility across stakeholders and leadership
  • Ways of Working and Process Discipline: Improve operational clarity and consistency
  • Maintain clear RACI documentation
  • Establish and enforce simple, repeatable project templates
  • Ensure key decisions are documented and shared clearly
  • Reduce operational noise and unnecessary back-and-forth
  • Support leaders in running more efficient and structured meetings
  • Leadership Support & Commercial Cadence: Act as a coordination partner to leadership
  • Prepare materials and structure for leadership meetings
  • Track commitments and actions made by leadership
  • Ensure agreed actions are followed through
  • Identify recurring blockers, missed deadlines, or operational patterns
  • Surface insights to leadership to improve execution and planning

Requirements

  • 3+ years of experience in project management, business operations, consulting, or commercial operations roles
  • Experience coordinating cross-functional initiatives across multiple teams
  • Proven ability to manage complex projects and stakeholders
  • Japanese proficiency: Minimum JLPT N3 level
  • English proficiency: Upper-intermediate level

What we offer

  • Hybrid working options
  • Freedom and autonomy to do their best work
  • 20+ days annual leave
  • Generous time off for volunteer, parental, Koala life leave
  • Social activities including Thursday lunches
  • Free Koala products for all employees
  • Learning Management platform Juno
  • Individual and team growth budgets and dedicated days
  • Employee Assistance Program with unlimited sessions for financial, work, relationship, family or wellbeing support
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