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The Commercial Partnership Manager (CPM) is responsible for the strategic ownership and growth of high-value customer partnerships, typically £250k+ annual revenue. You will lead the long-term commercial strategy for assigned accounts, ensuring revenue growth, contractual stability, executive engagement, and delivery alignment. The role focuses on deepening strategic relationships, expanding account value, and positioning the organisation as a trusted long-term partner. Delivering high-touch, structured, and strategic account management with executive-level influence and commercial accountability are key to this role.
Job Responsibility:
Strategic ownership and growth of high-value customer partnerships
Lead long-term commercial strategy for assigned accounts
Ensure revenue growth, contractual stability, executive engagement, and delivery alignment
Deepen strategic relationships
Expand account value
Position the organisation as a trusted long-term partner
Deliver high-touch, structured, and strategic account management
Provide executive-level influence and commercial accountability
Strategic account ownership
Revenue growth and commercial leadership
Internal leadership and coordination
Forecasting, CRM and performance oversight
Requirements:
Confident communicator
High level of integrity and attention to detail
Ability to work as part of a team
Lead with professionalism and customer focus
Confident in collaborating across departments
Strong commercial negotiation skills
Drive to succeed
Prior experience in strategic account or partnership management roles
Experience managing executive-level stakeholders
Strong financial and commercial acumen
Must be able to pass criminal record, personal credit and ID checks
Must have verifiable 10-year employment/unemployment/educational history
Nice to have:
Experience in operationally complex environments
Experience operating within structured governance frameworks