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Commercial Operations Specialist

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NTT DATA

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Location:
India , Bangalore

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Commercial Operations Specialist at NTT DATA is responsible for optimizing business processes and ensuring operational efficiency. This role requires a bachelor's degree in Finance, Commerce, or Business, along with seasoned experience in commercial operations, particularly within a global IT services context. Key responsibilities include financial management, data analytics, and client relationship management. The ideal candidate will possess strong analytical skills, proficiency in MS Excel, and a client-centric approach. Join a diverse and inclusive workplace that values innovation and operational excellence.

Job Responsibility:

  • Identifies, analyses, and optimizes key commercial processes, aiming to improve efficiency, reduces costs, and enhances overall operational effectiveness
  • Creates and maintains documentation for standardized business processes, ensuring clarity and consistency in operational procedures
  • Leads or participates in projects related to process optimisation, automation, and efficiency enhancements
  • Ensures that operational processes comply with industry regulations and internal policies and assess and mitigate risks associated with business operations
  • May be accountable for the in-life financial and commercial operations of client projects
  • Assists in financial analysis, budgeting, and forecasting to support sound financial management and cost control
  • Identifies opportunities for improved profitability and/or increased revenue within the client project
  • Handles contract amendments or changes and ensuring that all parties adhere to revised terms
  • Performs any other related task as requested by management

Requirements:

  • Good client relationship management skills and a client-centric approach to post-sales operations
  • Solid proficiency in financial management, including budgeting, forecasting, and financial analysis
  • Strong analytical skills and experience using data analytics tools to extract insights from client and financial data
  • Strong communication and interpersonal skills for interacting with clients and internal stakeholders
  • Strong negotiation skills are valuable for contract amendments
  • Solid understanding of the IT services industry, including trends, technologies, and competitive landscape
  • Strong problem-solving abilities to address client issues and find solutions that meet their needs
  • Solid proficiency in MS Office applications, especially Excel
  • Bachelor's degree or equivalent in a relevant field of study (Finance, Commerce, Business)
  • Relevant certifications preferred
  • Seasoned experience gained in a Commercial Operations or Business Process Optimization or similar role
  • Seasoned experience gained in a similar role, preferably within a global IT services organization
  • Seasoned experience in managing business processes and operations on a global and/or regional scale, considering cultural and regulatory differences
  • Seasoned track record of working cross-functionally with multiple teams
  • Seasoned experience with operations, order processing, fulfilment, revenue recognition, legal contracts, purchase orders, license agreements

Additional Information:

Job Posted:
May 20, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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