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Commercial Operations Manager

Lithuania, Vilnius · Job Posted June 10, 2026
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Job Description

AsstrA has been a reliable partner in the logistics and transportation services market for over 27 years. We offer comprehensive services including the implementation of international shipments by various modes of transport, import and export organization, consolidation, customs clearance and cargo insurance. AsstrA today is an international holding company operating in the logistics services market. Total number of employees - more than 1000 employees.

Job Responsibility

  • Analyze commercial performance across countries, teams and business lines, providing data-driven recommendations to support decision-making
  • Monitor, develop and optimize sales KPIs, performance metrics and KPI frameworks
  • Identify opportunities to improve commercial effectiveness, sales productivity and business processes
  • Build, optimize and maintain reporting tools, management reports and commercial dashboards
  • Drive CRM development, adoption and data quality standards across the organization
  • Standardize sales processes, policies and ways of working, ensuring alignment across countries and business units
  • Support commercial leadership with performance analysis, reporting and business improvement initiatives
  • Coordinate target customer allocation and support the development of sales motivation and incentive programs
  • Lead and support CRM and PR teams, ensuring alignment with business objectives
  • Oversee PR activities, including budget planning, KPI monitoring and performance evaluation
  • Lead the development of the annual Brand Book and ensure consistency of brand positioning and corporate identity across all markets

Requirements

  • Minimum 5 years of experience in logistics or freight forwarding
  • Strong understanding of B2B sales processes and commercial organizations
  • Experience in Commercial Operations, Sales Operations, Business Performance, Commercial Excellence or similar functions
  • Experience working with KPIs, reporting, performance management and commercial analytics
  • Hands-on experience with CRM systems and data-driven decision-making
  • Strong analytical, problem-solving and organizational skills
  • Ability to translate data into actionable business recommendations
  • Strong stakeholder management and communication skills
  • Experience working in an international environment
  • Fluent English (written and spoken)
  • Russian will be considered a strong advantage

Nice to have

Russian will be considered a strong advantage

What we offer

  • Opportunity to develop and expand knowledge by working in a multicultural and dynamic environment
  • Professional development
  • Private medical insurance
  • Individual on-boarding plan and mentor
  • Internal and external training, participation in internal projects and contests
  • Corporate training center (AsstrA focuses on continuous professional development of employees)
  • Career development within the grading system
  • "Birthday party" - extra free day
  • Unforgettable multiple corporate parties

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